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  1. #1
    Player
    lkgilgamesh's Avatar
    Join Date
    Oct 2019
    Posts
    1
    Character
    Alreys Durnam
    World
    Hyperion
    Main Class
    Lancer Lv 70

    Can't log into main character.

    Hello,

    I'm having an issue where I can't log into my main character. It's currently in Hyperion, Primal, though I originally made it in Exodus. I thought the issue was on my end, but I'm able to play as another character on Exodus Primal, so I don't think it's a connectivity issue. Please help! Here is a picture of the error:

    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    If this is only happening on one character, you may want to try removing the locally-saved data folder (located My Documents > My Games > Final Fantasy XIV). Be sure to make a backup of this just in case it doesn't resolve the issue.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)