[Light] Data Center Technical Difficulties (May 6, 7)

[NOC_NA]

We are currently experiencing technical difficulties with the Light data center.

The issue is being investigated and addressed, and additional information will follow as the situation develops.

We apologize for any inconvenience this may be causing.

[Date & Time]
From May 6, 2019 8:55 p.m. (PDT)
From May 7, 2019 3:55 (GMT)
From May 7, 2019 4:55 (BST)

[Issue Details]
・Unable to log in.
・Unable to change zones
・Unable to enter instanced content.
・Unable to travel between Worlds.

[Cause]
Server equipment issue

[Affected Worlds]
All Light data center Worlds:
・Lich
・Odin
・Phoenix
・Shiva
・Zodiark

[NOC_NA]

During the times listed below, we were experiencing the following technical difficulties with the Light data center.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
May 6, 2019 8:55 p.m. to May 7, 2019 1:35 a.m. (PDT)
May 7, 2019 3:55 to 8:35 (GMT)
May 7, 2019 4:55 to 9:35 (BST)

[Details]
・Unable to log in.
・Unable to change zones
・Unable to move to instances
・Unable to travel between Worlds.

[Cause]
Server equipment issue

[Affected Worlds]
All Light data center Worlds:
・Lich
・Odin
・Phoenix
・Shiva
・Zodiark