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  1. 03-01-2019 08:22 PM #1
    Ash_
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    Jul 2015
    Posts
    273
    Character
    Ash Arkwright
    World
    Asura
    Main Class
    Rogue Lv 90

    PS4 NP-36116-7 error

    Currently getting the error NP-36116-7 when trying to start the game on PS4 (Pro). There isn't particularly much at all from googling as to what this error code is for.

    Played fine last night, tonight I'm stuck. In case it was related to PSN, I tried logging into some other games just now, such as Monster Hunter World with no issue. Restarting the PS4 didn't do anything.

    Suggestions? Help?
    (3)
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  2. 03-01-2019 08:33 PM #2
    Erge
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    Join Date
    Aug 2013
    Posts
    6
    Character
    M'asakuni Doutanuki
    World
    Tonberry
    Main Class
    Archer Lv 70
    I played fine earlier today. I logged out to grab something to eat then I tried to login and now I have the same error. PlayStation 4 (first launch). =(
    (3)
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  3. 03-01-2019 08:48 PM #3
    diegoalfano
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    Feb 2017
    Posts
    5
    Character
    Rorobuki Papabuki
    World
    Ravana
    Main Class
    Black Mage Lv 90
    Yeah same error here. I already tried to turn off the system and unplug all the cables, to restore licenses and to sign out from PSN but nothing changes. :/
    (2)
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  4. 03-01-2019 09:03 PM #4
    wSnuggles
    Player
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    Mar 2019
    Posts
    6
    Character
    Abel Valentine
    World
    Zalera
    Main Class
    Dark Knight Lv 39
    Tried doing hard resets using PS4's safe mode, still encountering the same issue, have you guys found any fixes for this issue :O?
    (2)
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  5. 03-01-2019 09:03 PM #5
    ShaherAlotibi
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    Mar 2019
    Posts
    1
    Character
    Arbert Wanderer
    World
    Aegis
    Main Class
    Warrior Lv 54
    Having the same issue right now.
    And a lot of people on other social media.
    (2)
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  6. 03-01-2019 09:05 PM #6
    Lite_Nite
    Player
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    Mar 2019
    Location
    Ul'dah
    Posts
    1
    Character
    Lite Knight
    World
    Tonberry
    Main Class
    Blue Mage Lv 80
    Another person getting the same error here when I was playing fine earlier today. Glad I'm not the only one experiencing this error haha. The FFXIV menu music starts playing but the screen stays black then after a little while this error comes up. Haven't been able to find any information about this specific error except the "NP" part relates to some problem with the Playstation Network so nothing to do except wait until someone fixes the error haha. Hope I don't have to reinitialise my PS4 or anything
    (2)
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  7. 03-01-2019 09:18 PM #7
    MrMcTerien
    Player
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    Jan 2018
    Posts
    4
    Character
    Historia Krystal
    World
    Tonberry
    Main Class
    Bard Lv 70
    Getting this issue as well, playing fine earlier. Tried to play tonight and this is all I get. And Google is being absolutely useless about any sort of fix for it.
    (1)
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  8. 03-01-2019 09:20 PM #8
    Khorchi
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    Dec 2018
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    67
    Character
    The Scrub
    World
    Zalera
    Main Class
    White Mage Lv 80
    Is it just Final Fantasy or are other games effected also?
    (0)
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  9. 03-01-2019 09:24 PM #9
    kld-kms
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    Oct 2017
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    2
    Character
    Kholood Al'khamees
    World
    Ragnarok
    Main Class
    White Mage Lv 70
    just ffxiv from what i see
    https://www.reddit.com/r/ffxiv/comme...rror_np361167/
    (0)
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  10. 03-01-2019 09:29 PM #10
    Bellah
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    Feb 2019
    Location
    Gridania
    Posts
    13
    Character
    Sanoh Penchan
    World
    Tonberry
    Main Class
    Scholar Lv 70
    I'm also getting this error message, tried rebooting both ps4 and router, unplugged the wires, disconnected and reconnected the internet and updated via the ps4's safe mode. None worked, so if anyone finds a fix please let me know :'(

    Edit: Forgot to say I had no issue logging in yesterday at all.
    (0)
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