PSA: Windows 10 1809 crashes with PingZapper

[Raikki]

This has hit me and a bunch of others I know so I thought I should toss this up here in case anyone's been experiencing this and hasn't pinpointed it yet.

With the latest major update ("1809" / "October 2018 Update") to Windows 10, at least some PingZapper users are getting random bluescreen crashes with the error code "UNEXPECTED_KERNEL_MODE_TRAP" while connected to the game. If this exact situation is happening to you or someone you know, try disabling that first before you waste a whole bunch of time troubleshooting your system like I did.

[Anger]

I recommend avoiding the October update until it's ready for organization use. If you visit your "Windows Update" menu and choose advanced under Choose when updates are installed you can select Semi-Annual Channel. That selection prevents any major updates from being applied to your computer until Microsoft deems them ready for organizations; businesses, government, etc.

Essentially, this prevents you from being a beta tester.

[Raikki]

That's a good idea in general, but ultimately this looks like an issue that'll need to be resolved on PingZapper's end as it involves an outdated network tunnel driver they're using and the program itself hasn't seen an update since 2017.

[KaioSekka]

Imagine finding this older post BEFORE you:
- Open you pc to check all connections
- Look if there is any driver issue
- Deinstall and reinstall a lot of drivers
- Deinstall and reinstall FF14

Yeah just imagine this before the thought comes in "hmm maybe its the zapper cause it only happens on FF14 and it wasn't FF14" Now this post confirms it, thanks