Seriously, SE is being more and more stubborn as the days go by. I bet most of them are thinking "there's nothing wrong with the content, why should we do anything about it? the players are wrong, not us".
These are some of the major issues that MUST. BE. FIXED.
1. The dungeon isn't "open" when it's LIMITED to only 1/3rd of an instance. Compare this to how S-ranks would be if only 80 people in a zone could get rewards for an S-rank. You think that would've made for a well behaving community? You thought ninja pulling was bad now, just think how bad it would be with that.
There is nothing other than a complete rework of the joining system of the dungeon which can fix this. A zone of 144 people forcibly reduced to 56 is a FUNDAMENTAL ISSUE with this content. It is flawed in every single way. There is nothing good about it. The fast track system is such an insane risk for the user, and even then, it's designed terribly, by apparently destroying other portals, making fewer people able to join? Really?
2. The raise restriction is bad from both casuals and veterans. Casuals won't join because they THINK they won't make it. Veterans won't join because they don't want to waste time on casuals dying and wasting their time. I have a tip for you SE. Remove the raise restriction. If you still want the Ozma mount to be "challenging" to get, just make it a requirement to not die. At least let this content be doable to organize within an instance so people can start getting the fragments to upgrade the gear to make it easier.
By doing this, you might have made this content ACCESSIBLE and might make discords not a requirement to do this. I have tried 6-7 times without Discord to try and at least get the first boss. 5 times, other group dies to the first add, other 2 times, we wipe on the boss. This is with at least 20 people every time.
3. Being unable to change jobs inside the starting zone of the dungeon is what I would call an oversight. What would change by restricting that ability? Is this too much to ask for?
4. To even get the full completed gear, you're expected to do this a lot. I have a full time job, limiting my time to only a couple of hours for 3, maybe 4 days. That's assuming I spend all of my free time in this game. I have other stuff to do too... People will argue "oh, 9 full clears isn't that much". Yeah, clears. If you want to only do the easy bit, aka the first two bosses, you have to do it 30 or so times. That will take me probably over 2 months if every attempt was a clear. That won't happen, so let's say a 50% clear rate. It would take me 4 months (what happens in 4 months? oh yeah, no one doing Eureka anymore). And that is assuming people will even BOTHER to do this content in its current state after 1-2 months.
5. The support FATE. Really? You want 48/56 people to rely on people in the zone to be able or even bothered to help people. Guess what, luckily throughout the past years this game has been up, the community respects each other and actually do something, even when the rewards for the majority is absolute garbage in comparison to the 56 that will be inside. Even then, 48 people waste their time if the 96 people outside are unable to defeat this FATE.
This content feels like SE is giving me and everyone else the middle finger. I have played this game since late 2014. I have attended the Frankfurt and Paris Fan Fest. I have had an uninterrupted subscription. I have done every raid, attempted clears of Ultimate fights. But this content, a glorified 24-man, is the least accessible content to me. It is also continuously splitting and destroying the community, adding an increasing amount of toxic behaviour within anyone attempting BA.
The biggest offender to this is the limitation of 56/144 people per instance being able to join. What should've been done is how Palace of the Dead and Heaven on High is done. If you decide to do this dungeon, you are thrown into a separate zone/instance where you can queue with Duty Finder. When you get matched into BA, you're in groups and such and can coordinate from there. The raise restriction should be abolished still. When you wipe, you're returned to a Hydatos instance.
Or, if you don't want to waste more development time than you already have on Eureka, remove the Raise restriction, make it possible to coordinate runs within Eureka without relying on Discord by any means necessary (and I'm in the Discord and it's horrible, just horrible).
And SE, respond to the issue before it's too late, and take action to fix these issues.