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  1. #1
    NOC NOC_NA's Avatar
    Join Date
    May 2011
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    6,210

    Support System Maintenance (Feb. 24)

    We will be performing maintenance on the Support System at the time below, during which certain services will be affected. See below for details.

    [Support Center]
    - The Support Center Website will be unavailable during maintenance.
    *You will still be able to reply to emails already sent by the Support Center.

    [In-game Support Desk]
    -Service may be used as normal.

    [Support Operations]
    -During maintenance, both the GM service and the Support Center will not be able to handle any inquiries.
    We will resume handling after the maintenance has ended, in the order inquiries were received.

    We apologize for any inconvenience this may cause, and we thank you for your understanding.

    [Date & Time]
    Feb. 24, 2019 4:30 a.m. to 3:00 p.m. (PST)
    Feb. 24, 2019 12:30 to 23:00 (GMT)
    * Completion time is subject to change.

    [Affected Service]
    -Support System
    (0)

  2. #2
    NOC NOC_NA's Avatar
    Join Date
    May 2011
    Location
    Hidden
    Posts
    6,210

    Support System Maintenance (Feb. 24): Late Completion Time

    The ongoing maintenance on the Support System is now scheduled to end later than anticipated, at 5:00 p.m. (PST) / Feb. 25, 2019 1:00 (GMT).

    We apologize for any inconvenience this may cause, and we thank you for your understanding.

    [Support Center]
    - The Support Center Website will be unavailable during maintenance.
    *You will still be able to reply to emails already sent by the Support Center.

    [In-game Support Desk]
    -Service may be used as normal.

    [Support Operations]
    -During maintenance, both the GM service and the Support Center will not be able to handle any inquiries.
    We will resume handling after the maintenance has ended, in the order inquiries were received.


    [Date & Time]
    Feb. 24, 2019 4:30 a.m. to 5:00 p.m. (PST)
    Feb. 24, 2019 12:30 to Feb. 25, 2019 1:00 (GMT)
    * Completion time is subject to change.

    [Affected Service]
    -Support System
    (0)