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  1. #1
    Player
    Dhaid's Avatar
    Join Date
    Jan 2018
    Posts
    103
    Character
    Dhaid Burt
    World
    Siren
    Main Class
    Blacksmith Lv 70

    Constant Crashing to desktop

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 1/9/2019
    Frequency: Constatnt
    World name: Siren and Zalera
    Character name: Dhaid Burt , Khrudran Dorthal , Eddy Winchel , Haerhanth Merlopylsyn
    Retainer name: N/A
    NPC name: N/A
    Monster name: N/A
    Class/Level: PLD 70, NIN 50, RDM 50, FSH 50
    Party or solo: SOLO
    In-game time: doesn't matter
    Area and coordinates: Ildishyre, Limsa Lominsia Lower Docks, Old Gridania, Limsa Lominsia
    Housing: N/A
    Steps:
    1. Logon to character
    2. After loading into the game, crash between a moment to a minute later

    Extra Info:
    Other characters also crash instantly, tried with Khrudran Dorthal in Limsa Lominsia Lower Docks, Eddy Winchel in Old Gridania, and Haerhanth Merlopylsyn on Zalera world in Limsa Lominsa Lower Decks. All result in crashses, though Haerhanth results in a crash in the loading screen.
    ■ PC Specs


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Evanh\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU AMD Ryzen 7 1700X Eight-Core Processor (16 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 1.3.7
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8085.086MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 16789.086MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 916.536GB SYSTEM_FREEDISC_SPACE 293.417GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon (TM) RX 580
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8140.094 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4042.543 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0172.0769
    SYSTEM_GRAPHICS_DRIVER_DATE 6/26/2017 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon (TM) RX 580
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8140.094 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 4042.543 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0315687.inf_amd64_374fae4a4c5ce87a\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0172.0769
    SYSTEM_GRAPHICS_DRIVER_DATE 6/26/2017 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers / Headphones (Realtek Audio)
    SYSTEM_SOUND_DEVICE_ID {AA75C62F-916C-4751-8576-35203F9D4098}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8158
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
    SYSTEM_SOUND 5 - DELL ST2220L (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {AD216507-D2F4-4B66-B60F-F30F9F79782C}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0004
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/23/2017 00:00:00
    SYSTEM_SOUND Speakers (Logitech G930 Gaming Headset)
    SYSTEM_SOUND_DEVICE_ID {C7D3A00B-05F6-4EE8-ADC4-C936051724AC}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/28/2017 00:00:00
    SYSTEM_SOUND 4 - VX2252 Series (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {F057FA2E-6776-4BDE-8E08-6005832274E8}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0004
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/23/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A4FD6D20-BB71-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Dell KB216 Wired Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A4FFB710-BB71-11E7-8005444553540000}
    SYSTEM_INPUT_NAME Dell KB216 Wired Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 20 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A48D9450-BB71-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Audio Controls
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    In-Game Bugs - Post New Thread - Google Chrome
    #team-boiled-eggs - Discord


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Advanced Combat Tracker (remove only)
    Battle.net
    BlueStacks App Player
    Dev-C++
    Dolphin
    Google Chrome
    Oracle Database 11g Express Edition
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    Dell Light Bar Controller
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    McAfee LiveSafe
    NCSOFT Game Launcher
    Nexon Launcher
    On the Rain-Slick Precipice of Darkness, Episode Two
    Overwatch
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    Toontown Fellowship Beta (remove only)
    Toontown Offline
    Toontown Relived 1.0.3
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    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
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    Yu-Gi-Oh! The Dawn of a New Era version 5.7.2.4402
    vs_minshellinteropmsi
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Bethesda.net Launcher
    McAfee WebAdvisor
    vs_communitymsires
    Dell SupportAssist Remediation
    Java Auto Updater
    Microsoft Visual Studio 2017 Tools for Unity
    vs_communitymsi
    Realtek Card Reader
    Google Update Helper
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    vs_FileTracker_Singleton
    Microsoft Visual C++ 2005 Redistributable
    Minecraft
    Dell Digital Delivery
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    vs_filehandler_amd64
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    vs_minshellmsi
    vs_filehandler_x86
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual Studio Setup Configuration
    Gtk# for .Net 2.12.26
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    vs_devenvmsi
    AMD Settings
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
    Blade & Soul
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Dell Update
    NVIDIA PhysX
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
    Qualcomm 11ac Wireless LAN&Bluetooth Installer
    Balanced
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Realtek Ethernet Controller All-In-One Windows Driver
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    OldSchool RuneScape Launcher 1.2.7
    Visual Studio Community 2017
    AMD Software
    Microsoft Office Home and Student 2016 - en-us
    Logitech Gaming Software 8.96
    Oculus
    PerformanceTest v9.0
    On the Rain-Slick Precipice of Darkness, Episode One
    On the Rain-Slick Precipice of Darkness, Episode Two
    Fable - The Lost Chapters
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    FINAL FANTASY XIV Online
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    MapleStory 2
    GORN
    MONSTER HUNTER: WORLD
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    SCP: Secret Laboratory
    Monster Prom
    Vulkan Run Time Libraries 1.0.39.1
    Vulkan Run Time Libraries 1.0.65.1
    SmartByte Drivers and Services
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    Catalyst Control Center Next Localization HU
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    Catalyst Control Center Next Localization CHS
    Project Ascension 0.1.0.0
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 161 (64-bit)
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    Catalyst Control Center Next Localization SV
    Maxx Audio Installer (x64)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Catalyst Control Center Next Localization TR
    Catalyst Control Center Next Localization BR
    Dell SupportAssist Remediation
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    MySQL Connector/ODBC 5.3
    Dell Update - SupportAssist Update Plugin
    Catalyst Control Center Next Localization DA
    Microsoft Visual Studio Installer
    Catalyst Control Center Next Localization NO
    Catalyst Control Center Next Localization FR
    Catalyst Control Center Next Localization FI
    Catalyst Control Center Next Localization IT
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Catalyst Control Center Next Localization ES
    Update for Windows 10 for x64-based Systems (KB4023057)
    AMD Settings
    Catalyst Control Center Next Localization KO
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    Catalyst Control Center Next Localization NL
    Catalyst Control Center Next Localization CS
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
    AMD Settings - Branding
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration (x64)
    Catalyst Control Center Next Localization CHT
    Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration Language Pack (x64) - ENU
    Dell SupportAssist
    Microsoft Visual Studio Code
    Catalyst Control Center Next Localization TH
    Catalyst Control Center Next Localization RU


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00000450
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002E44
    C:\Program Files (x86)\Dell Update\DellUpTray.exe 00002C58
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000394
    C:\Program Files (x86)\Steam\Steam.exe 00003B8C
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002AA0
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003610
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00003484
    C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe 00000EB0
    C:\Program Files\Logitech Gaming Software\ArxApplets\Discord\logitechg_discord.exe 000000F4
    C:\Program Files\Logitech Gaming Software\LCore.exe 00002B4C
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001028
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 000033B0
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002894
    C:\Program Files\Rivet Networks\SmartByte\SmartByteTelemetry.exe 000042FC
    C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe 000001C8
    C:\Program Files\Windows Defender\MSASCuiL.exe 00002B00
    C:\Users\Evanh\AppData\Local\Discord\app-0.0.301\Discord.exe 0000325C
    C:\WINDOWS\Explorer.EXE 000037E8
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002514
    C:\WINDOWS\system32\SettingSyncHost.exe 000043E0
    C:\WINDOWS\system32\conhost.exe 00000FE8
    C:\Windows\System32\RuntimeBroker.exe 00000DD0
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000166C
    c:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00003388
    c:\program files\common files\mcafee\modulecore\ModuleCoreService.exe 00000864
    c:\windows\system32\sihost.exe 00000E90
    c:\windows\system32\svchost.exe 00001FD4
    c:\windows\system32\taskhostw.exe 00002188
    (0)

  2. #2
    Player
    Dhaid's Avatar
    Join Date
    Jan 2018
    Posts
    103
    Character
    Dhaid Burt
    World
    Siren
    Main Class
    Blacksmith Lv 70
    ..and somehow restarting fixed it? Alright..
    (0)