Results 1 to 8 of 8
  1. #1
    Player
    Meidrik's Avatar
    Join Date
    Dec 2018
    Posts
    3
    Character
    Meidrik Selenmeyre
    World
    Omega
    Main Class
    Samurai Lv 70

    Problèmes de son en jeu

    Bonjour, suite au contact d'un MJ en jeu, je joins ici les renseignements demandés à la suite du problème #1556773 (le son du jeu qui disparaît subitement alors que sur le reste des programmes ouverts - navigateur web, etc... - il fonctionne parfaitement).

    Ma configuration système est la suivante:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Olivier\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Famille 64 bits (6.2, version 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 05/16/18 21:05:54 Ver: 05.0000C
    SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
    SYSTEM_MEMORY 16324.344MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18756.344MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.575GB SYSTEM_FREEDISC_SPACE 1439.149GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.374GB SYSTEM_FREEDISC_SPACE 137.347GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.172 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
    SYSTEM_GRAPHICS_DRIVER_DATE 10/10/2018 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.172 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
    SYSTEM_GRAPHICS_DRIVER_DATE 10/10/2018 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Casque pour téléphone (HyperX Virtual Surround Sound)
    SYSTEM_SOUND_DEVICE_ID {AFA23C0A-7090-4EC3-8A5E-861802F7441D}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {371B0767-7E59-4A1B-8D21-DE7D1E5AE587}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8514
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 8/14/2018 00:00:00
    SYSTEM_SOUND 2770 (Périphérique High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {56C772AB-9A28-4EC5-AA34-B06965DA9669}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_SOUND ZOWIE XL LCD (Périphérique High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F4607ECB-CF32-490C-8BEC-5A19C6151350}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Souris
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Clavier
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721C6C20-BCE8-11E8-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CBA40-BCE8-11E8-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CBA40-BCE8-11E8-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CE150-BCE8-11E8-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1F9F940-B5CB-11E8-8001444553540000}
    SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D4EE0-AFF3-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FC6A40-B5CB-11E8-8002444553540000}
    SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D75F0-AFF3-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D9D00-AFF3-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721D0860-BCE8-11E8-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721D0860-BCE8-11E8-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FINAL FANTASY XIV
    FFXIVLauncher
    FINAL FANTASY XIV, The Lodestone : Manuel de jeu pour Windows® - Paramètres de configuration - Mozilla Firefox
    Twitter - Opera
    #général - Discord
    Courrier
    Boîte de réception - Hotmail ‎- Courrier


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Darksiders III
    Grim Dawn
    Grim Dawn: Ashes of Malmouth
    Darksiders III - Preorder DLC
    Avira Antivirus
    Battle.net
    Call of Duty Black Ops 4
    Destiny 2
    Hearthstone
    Opera Stable 57.0.3098.106
    Overwatch
    Overwatch Test
    Steam
    TeamViewer 12
    WinRAR 5.60 (32-bit)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    GOG Galaxy
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Avira
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Google Update Helper
    Adobe Refresh Manager
    Adobe Acrobat Reader DC - Français
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Avira
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    CCleaner
    Logitech - Assistant pour jeux vidéo 9.02
    Mozilla Firefox 64.0 (x64 fr)
    Mozilla Maintenance Service
    Pathfinder: Kingmaker
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Malwarebytes version 3.6.1.2711
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Ansel
    Panneau de configuration NVIDIA 416.34
    NVIDIA Pilote graphique 416.34
    NVIDIA Optimus Update 33.2.0.0
    NVIDIA Logiciel système PhysX 9.18.0907
    DisplayDriverAnalyzer
    NVIDIA Install Application
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Update Core
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Avira\Antivirus\avgnt.exe 00000248
    C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe 000008C0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001FD4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002AD8
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001650
    C:\Program Files\Logitech Gaming Software\LCore.exe 0000198C
    C:\Program Files\Mozilla Firefox\firefox.exe 00001FF4
    C:\Program Files\Opera\57.0.3098.106\opera.exe 00001C68
    C:\Program Files\Opera\57.0.3098.106\opera_crashreporter.exe 000007EC
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18091.17210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000024A0
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11029.20108.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00002224
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11029.20108.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000CE8
    C:\Users\Olivier\AppData\Local\Discord\app-0.0.301\Discord.exe 00002FD4
    C:\WINDOWS\Explorer.EXE 00001E2C
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000029C0
    C:\WINDOWS\system32\DllHost.exe 000023A4
    C:\WINDOWS\system32\SettingSyncHost.exe 000015DC
    C:\WINDOWS\system32\backgroundTaskHost.exe 00000B28
    C:\Windows\System32\GameBarPresenceWriter.exe 000020BC
    C:\Windows\System32\RuntimeBroker.exe 00001454
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B64
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\PlacesServer.exe 00001A54
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00000518
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F04
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001610
    c:\windows\system32\sihost.exe 00002F4C
    c:\windows\system32\svchost.exe 00000CF0
    c:\windows\system32\taskhostw.exe 00002650


    Je tiens à préciser aussi que récemment je suis passé en fenêtré sans bordure au lieu du plein écran et que le problème n'est plus apparu. Je pense que le souci se situe donc au niveau double écran/mode d'affichage plein écran puisque le jeu supporte assez mal cette configuration lorsqu'on navigue d'un écran à l'autre (écran mal détecté par moments, jeu qui se réduit).
    (0)

  2. #2
    Moderator Ezstundyl's Avatar
    Join Date
    Jun 2017
    Posts
    115
    Merci Meidrik pour avoir créé votre rapport sur notre forum français.

    Avant de remonter ces informations, pouvez-vous me confirmer quelle est votre configuration système concernant les sons joués lorsque la fenêtre n'est pas active ?

    Pour y accéder, passez par le menu de configuration système (Ctrl+K) -> Paramètres de son -> "Jouer en fond même lorsque la fenêtre n'est pas active".

    Je vous remercie d'avance pour votre réponse.

    - GM Ezstundyl
    (0)

  3. 12-29-2018 05:26 AM

  4. #3
    Player
    Meidrik's Avatar
    Join Date
    Dec 2018
    Posts
    3
    Character
    Meidrik Selenmeyre
    World
    Omega
    Main Class
    Samurai Lv 70
    Bien sûr, voici:

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Olivier\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 3 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Famille 64 bits (6.2, version 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 05/16/18 21:05:54 Ver: 05.0000C
    SYSTEM_LANGUAGE français (Paramètres régionaux*: français)
    SYSTEM_MEMORY 16324.344MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18756.344MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.575GB SYSTEM_FREEDISC_SPACE 1437.141GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.374GB SYSTEM_FREEDISC_SPACE 137.337GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.172 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
    SYSTEM_GRAPHICS_DRIVER_DATE 10/10/2018 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.172 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a5e9eb9bc021c27a\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1634
    SYSTEM_GRAPHICS_DRIVER_DATE 10/10/2018 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Anglais
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Casque pour téléphone (HyperX Virtual Surround Sound)
    SYSTEM_SOUND_DEVICE_ID {AFA23C0A-7090-4EC3-8A5E-861802F7441D}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {371B0767-7E59-4A1B-8D21-DE7D1E5AE587}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8514
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 8/14/2018 00:00:00
    SYSTEM_SOUND 2770 (Périphérique High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {56C772AB-9A28-4EC5-AA34-B06965DA9669}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_SOUND ZOWIE XL LCD (Périphérique High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F4607ECB-CF32-490C-8BEC-5A19C6151350}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE Anglais
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Souris
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Clavier
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721C6C20-BCE8-11E8-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CBA40-BCE8-11E8-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CBA40-BCE8-11E8-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721CE150-BCE8-11E8-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1F9F940-B5CB-11E8-8001444553540000}
    SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D4EE0-AFF3-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F1FC6A40-B5CB-11E8-8002444553540000}
    SYSTEM_INPUT_NAME HyperX Virtual Surround Sound
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D75F0-AFF3-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BF3D9D00-AFF3-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721D0860-BCE8-11E8-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {721D0860-BCE8-11E8-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Problèmes de son en jeu - Mozilla Firefox
    #général - Discord
    Courrier
    Boîte de réception - Hotmail ‎- Courrier


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Darksiders III
    Grim Dawn
    Grim Dawn: Ashes of Malmouth
    Darksiders III - Preorder DLC
    Avira Antivirus
    Battle.net
    Call of Duty Black Ops 4
    Destiny 2
    Hearthstone
    Opera Stable 57.0.3098.106
    Overwatch
    Overwatch Test
    Steam
    TeamViewer 12
    WinRAR 5.60 (32-bit)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    GOG Galaxy
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Avira
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Google Update Helper
    Adobe Refresh Manager
    Adobe Acrobat Reader DC - Français
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Avira
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    CCleaner
    Logitech - Assistant pour jeux vidéo 9.02
    Mozilla Firefox 64.0 (x64 fr)
    Mozilla Maintenance Service
    Pathfinder: Kingmaker
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Malwarebytes version 3.6.1.2711
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Ansel
    Panneau de configuration NVIDIA 416.34
    NVIDIA Pilote graphique 416.34
    NVIDIA Optimus Update 33.2.0.0
    NVIDIA Logiciel système PhysX 9.18.0907
    DisplayDriverAnalyzer
    NVIDIA Install Application
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Update Core
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Avira\Antivirus\avgnt.exe 000012E0
    C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe 00002FBC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000024C0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001E4C
    C:\Program Files\Logitech Gaming Software\LCore.exe 00002A34
    C:\Program Files\Mozilla Firefox\firefox.exe 0000021C
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18091.17210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000036C
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11029.20108.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00001F34
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11029.20108.0_x64__8wekyb3d8bbwe\HxTsr.exe 000012C4
    C:\Users\Olivier\AppData\Local\Discord\app-0.0.301\Discord.exe 00002CC4
    C:\WINDOWS\Explorer.EXE 000012D8
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002D28
    C:\WINDOWS\system32\DllHost.exe 00002BFC
    C:\WINDOWS\system32\SettingSyncHost.exe 00000F74
    C:\Windows\System32\RuntimeBroker.exe 00002AE8
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001E7C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00001044
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002110
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000013EC
    c:\windows\system32\sihost.exe 000015F4
    c:\windows\system32\svchost.exe 00000988
    c:\windows\system32\taskhostw.exe 0000289C
    (0)

  5. #4
    Player
    Shekyl's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    736
    Character
    Shekyl Erlone
    World
    Ragnarok
    Main Class
    Black Mage Lv 70
    Tu devrais relire la demande d'Ezstundyl; tu as mis les même infos que tu avais déja mis sur le post d'origine
    (0)

  6. #5
    Moderator Ezstundyl's Avatar
    Join Date
    Jun 2017
    Posts
    115
    Comme l'a expliqué Shekyl ci-dessus, veuillez suivre les étapes que je vous ai indiqué dans mon précédent message afin de me confirmer la configuration actuelle de vos paramètres de son.

    En attendant votre réponse, je vous souhaite à tous les deux ainsi qu'aux autres lecteurs une bonne année 2019 !

    - GM Ezstundyl
    (0)

  7. #6
    Player
    Meidrik's Avatar
    Join Date
    Dec 2018
    Posts
    3
    Character
    Meidrik Selenmeyre
    World
    Omega
    Main Class
    Samurai Lv 70
    Oups, dans ce cas je n'ai aucune idée d'où aller chercher pour montrer une autre configuration avec les paramètres de son actifs en arrière plan.

    Par contre précision puisque le problème vient de se reproduire à l'instant et deux fois de suite sur le même donjon: Ala Mhigo. J'ai évidemment revérifié en même temps si le son marchait et j'ai pu lire une vidéo sans rencontrer aucun problème.
    Et pour être encore plus précis, le son ne se coupe pas que pour le donjon, il se coupe définitivement jusqu'à ce que je relance le jeu.
    (0)
    Last edited by Meidrik; 01-02-2019 at 05:22 AM.

  8. #7
    Player
    Shekyl's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    736
    Character
    Shekyl Erlone
    World
    Ragnarok
    Main Class
    Black Mage Lv 70
    Dans le jeu , c'est assez simple : il faut aller dans configuration système , onglet paramètre de son et c'est en premier sur la liste .
    (0)

  9. #8
    Moderator Ezstundyl's Avatar
    Join Date
    Jun 2017
    Posts
    115
    Cher Meidrik,

    Puisqu'il nous manque l'information que je vous ai demandé et devant l'absence de réponse de votre part, je vais devoir clôturer ce sujet.

    Je vous invite à créer un nouveau rapport de problème si celui-ci persiste. De plus, je vous invite également à contacter notre Centre d'assistance afin qu'ils puissent vous guider si vous ne les avez pas déjà contactés (via la rubrique "Nous contacter" en bas de page)".

    Merci pour votre compréhension.

    - GM Ezstundyl
    (0)