I'm getting to be at the end of my rope here, Square. I pre-ordered Encyclopedia volume 2 literally within hours of it going up on the site. It's now nearly two weeks since the book came out, and I have seen not a page of the thing, nor anything but the vaguest and least helpful form letter ticket responses. UPS will not deliver on weekends, so provided it continues to not arrive tomorrow--and I have no reason to expect it will--it will have been a full two weeks late, with no information whatsoever.
How were there manufacturing problems when the company already produced the books for Fanfest? How can the store tell me suddenly it's a logistics issue not a manufacturing issue, but the logistics issue is "fixed", but a full week after being told THAT I still see nothing? How are there people getting their books randomly across the world but you somehow can't manage to ship things in the order actual orders were received? I should have been one of the first shipments out yet every day I see more people posting happy pictures of their package and I still see nothing.
Worse, I've been charged the full $70-some two weeks ago, so you're basically robbing me for a product I have no reason to expect is ever going to be coming in any short order. Apparently from people on the forum here the idea is I should place a second order and return the first if it ever actually comes? So I'm supposed to blow another $70 temporarily just to make up for an order that should have been handled already? I'm seriously at my limits with this store. I will never, EVER buy another thing from this site until you somehow manage to drop this joke of Scalefast.