Only started after the 4.45 patch was downloaded, but the game starts to lag alot and then it freezes up my computer not sure what is going on .
Only started after the 4.45 patch was downloaded, but the game starts to lag alot and then it freezes up my computer not sure what is going on .
So evidently i have a memory leak, as the game keeps trying to use up all my moemory, is there ayway to fix this?
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
About how long are you playing when this starts happening?
Where did you get the idea that it's a memory leak? What have you tried so far in order to resolve the issue?
Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\user\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
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SYSTEM_BIOS BIOS Date: 08/06/13 15:48:54 Ver: 04.06.05
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SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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SYSTEM_GRAPHICS_VRAM 2007.125 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4078.326 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f4187dc256a67a6b\nvldumdx.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 10/9/2018 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/15/2015 00:00:00
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT_NAME Logitech USB Headset H340
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SYSTEM_INPUT {F5D35280-0669-11E8-8001444553540000}
SYSTEM_INPUT_NAME G300s Optical Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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I testedit and kept my task manager opened as i launched the game and after got on the other before i evne logged into my character, it was pushing past 1400 mb usage of memory
I can confirm that the issue is a Memory Leak as well because when it's struck me (twice so far) the game has crashed or locked up my PC when FFXIV hit about 11 gigs of RAM Usage. For compairson sake the game usually uses about 600-800 megs of RAM.
Good morning and thank you for the response.
Veraki, I noticed you only put part of the system report in your reply. Could you provide the entire system report? Also, what have you tried to solve the problem?
If you have not tried it yet, Veraki could you try a clean boot on your computer? You also mentioned that you had the task manager up, could you also provide a screen shot of the task manager.
LordAlastor thank you for the reply, if you are experiencing the same problem could you also provide a screenshot as well?
Hope to see you online!
A screenshot of the Task manager isn't really possible since when the memory leak strikes it either locks up the computer till FFXIV crashes, at which point it is no longer on the Task Manager, of the PC locks up entirely and no screenshot can be taken in either instance. I can tell you for me that it is not a consistent issue, for example I am playing the game right now just fine, running at about 800 megs of memory usage. Yesterday however I did have a leak that resulted in a crash, as I did the night before. The cause seems intermittent, but it started after update 4.45.
I've dual monitors, and the task manager is almost always up on the second monitor, but by the time I notice an issue, since I'm playing the game, the PC's already locked up and it's impossible to get the screencap at that point. If it happens again I'll try and take a picture of it but that's about the best I can do.
Last edited by LordAlastor; 11-09-2018 at 05:14 AM.
Trying to link the picture of my task manager but having problems with it linking it from my google drive
Last edited by Veraki; 11-09-2018 at 02:39 PM.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\user\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
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SYSTEM_SOUND_DRIVER_DATE 6/15/2015 00:00:00
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SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT {78495C40-4551-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
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SYSTEM_INPUT {78506120-4551-11E6-8005444553540000}
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Game keeps freezing up have to restart my computer - Mozilla Firefox
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Microsoft Store
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