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  1. 11-04-2018 04:06 AM #1
    Sollar
    Player
    Sollar's Avatar
    Join Date
    Nov 2018
    Posts
    4
    Character
    Mystis Aurum
    World
    Faerie
    Main Class
    Summoner Lv 71

    Friend's Transfer Failed, Character Disappeared

    Hello!

    A group of friends and myself moved to Faerie. One of us transferred later, and his transfer failed last night.

    Since it's the weekend, he can't contact SE. And he can't post on the forum because of:



    Is there anything we can do? Is his character gone? Has this happened before?

    Edit// When he logs in, he gets this:



    He's had this message since yesterday.
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    Last edited by Sollar; 11-04-2018 at 04:14 AM.
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  2. 11-04-2018 05:04 AM #2
    Sollar
    Player
    Sollar's Avatar
    Join Date
    Nov 2018
    Posts
    4
    Character
    Mystis Aurum
    World
    Faerie
    Main Class
    Summoner Lv 71
    Surprisingly, he got a response!



    So, hopefully it's a fixable thing. But looks like a for-sure Monday fix.
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  3. 11-06-2018 06:53 AM #3
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning Sollar and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    It looks as though your concern is currently being escalated. I hope that your friend will find a quick resolution.

    As this is concern is being handled by another team, I'll move this thread to 'Separate Support Required'.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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