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  1. #1
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Metal Death
    World
    Cerberus
    Main Class
    Botanist Lv 70

    PC freezes after patch 4.4

    FFXIV lately started freezing my entire PC.

    It started happening 2-3 weeks ago (patch 4.4?). Today I played without issue for >4h, did all roulettes and raids without a problem. Logged off, had dinner, logged back in and decided to do some eureka; I teleported to Kugane using "Return" and once I was there I quickly moved and everything froze. I restarted my pc, logged in again but now I'm stuck on the loading screen which will give me black monitor after some seconds.

    It takes like 5 hard reboots and eventually I can play again but this is getting annoying.

    I've been playing this game with the same desktop for 3 years without this issue ever happening. My specs:

    MB: MS-7976

    OS: Win 7 home premium 64bit

    Proc: Intel Core i5-6600K CPU @ 3.50 GHz (4 CPUs)

    RAM: 16 GB (2 x 8)

    GPU: NVIDIA GeForce GTX970 4GB

    I've checked for system errors but found nothing. My drivers are all updated to the latest build (drivebooster) and any other draining application (Fallout 4, Skyrim SE, TERA, BDO) runs just fine. It's specifically FFXIV that recently started giving this issue, so I don't think it's hardware related, like some user suggested elsewhere.

    I've also installed HWmonitor to check for temperatures or lack of voltage/power, but all values are in the right ranges and the maximum T on the GPU is 43°C. Any forum post concerning this issue was left without an answer and just closed.

    What may be causing this?

    Here's the FFXIVinfo log:


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\metal\Documents
    FINAL FANTASY XIV - A Realm Reborn D:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride <local>


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Home Premium 64 bit (6.1, build 7601) Service Pack 1 (7601.win7sp1_ldr.170307-1800)
    SYSTEM_CPU Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 10/21/15 14:31:58 Ver: V1.80
    SYSTEM_LANGUAGE italiano (Impostazioni internazionali: italiano)
    SYSTEM_MEMORY 16345.082MB
    SYSTEM_VIRTUAL_MEMORY 8388607.875MB
    SYSTEM_PAGE_FILE 32688.348MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.542GB SYSTEM_FREEDISC_SPACE 103.324GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 217.008GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 3992.375 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7916.541 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0014.1163
    SYSTEM_GRAPHICS_DRIVER_DATE 27/09/2018 19:44:23
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglese
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Altoparlanti (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {C119EE58-0E97-491B-8B7E-8D519E3E8F35}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8467
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
    SYSTEM_SOUND_DRIVER_DATE 27/09/2018 19:43:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {29285BEE-2630-440F-A8F7-E8442217B3B8}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8467
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
    SYSTEM_SOUND_DRIVER_DATE 27/09/2018 19:43:00
    SYSTEM_SOUND ASUS VX279 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {B455A90B-477E-49A1-B9F2-09608ECF0CD4}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0005
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglese
    SYSTEM_SOUND_DRIVER_DATE 27/09/2018 19:43:57
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Tastiera
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {816A2A90-B70B-11E5-8002444553540000}
    SYSTEM_INPUT_NAME USB KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {816A51A0-B70B-11E5-8003444553540000}
    SYSTEM_INPUT_NAME USB KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    boot
    #ffxiv-screenshots - Discord
    Technical Support - Post New Thread - Google Chrome
    Windows Update
    Gestione attività Windows


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe AIR
    Adobe Flash Player 31 ActiveX
    Advanced Combat Tracker (remove only)
    Audacity 2.1.3
    Avast Free Antivirus
    Blizzard App
    Driver Booster 5
    Dropbox
    Microsoft Office Enterprise 2007
    Fallout 4
    Google Chrome
    HiSuite
    Blade & Soul
    LAME v3.99.3 (for Windows)
    Mendeley Desktop 1.17.2
    NCSOFT Game Launcher
    OBS Studio
    OpenAL
    RGSS-RTP Standard
    RPG MAKER VX Ace
    RPG MAKER VX Ace RTP
    Skype versione 8.30
    Steam
    TeamSpeak 3 Client
    VLC media player
    WinRAR 5.40 (32-bit)
    World of Warcraft
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Dropbox Update Helper
    Microsoft XNA Framework Redistributable 3.1
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Intel(R) USB 3.0 eXtensible Host Controller Driver
    Java 8 Update 151
    Java 8 Update 181
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft XNA Framework Redistributable 3.0
    Java Auto Updater
    Microsoft Games for Windows Marketplace
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25017
    Google Update Helper
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25017
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Office Access MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel 2007 Help - Aggiornamento (KB963678)
    Microsoft Office PowerPoint MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Powerpoint 2007 Help - Aggiornamento (KB963669)
    Microsoft Office Publisher MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Outlook MUI (Italian) 2007
    Microsoft Office Outlook 2007 Help - Aggiornamento (KB963677)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Word MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Word 2007 Help - Aggiornamento (KB963665)
    Microsoft Office Proof (German) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing (Italian) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3115461) 32-Bit Edition
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Microsoft Office InfoPath MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office OneNote MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Groove MUI (Italian) 2007
    Microsoft Office 2007 Service Pack 3 (SP3)
    Nahimic for MSI
    Update for Microsoft .NET Framework 4.7.2 (KB4087364)
    Update for Microsoft .NET Framework 4.7.2 (KB4457035)
    Gameforge Live 2.0.12
    TERA
    Adobe Refresh Manager
    Adobe Acrobat Reader DC - Italiano
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Black Desert Online
    Blade & Soul
    Software per periferiche con chipset Intel®
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25017
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    Asmedia USB Host Controller Driver
    Killer Performance Suite
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Games for Windows - LIVE Redistributable
    Adobe AIR
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Vuze
    CCleaner
    DAEMON Tools Lite
    The Elder Scrolls V: Skyrim Special Edition
    GIMP 2.8.22
    Skyrim Script Extender (SKSE)
    The Elder Scrolls V: Skyrim Special Edition
    Vulkan Run Time Libraries 1.0.39.1
    Intel(R) Management Engine Components
    Microsoft .NET Framework 4.7.2
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Killer Bandwidth Control Filter Driver
    Killer E240x Drivers
    MPC-HC 1.7.10 (64-bit)
    Malwarebytes versione 3.5.1.2522
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    OpenShot Video Editor versione 2.4.1
    NahimicSettingsConfigurator
    ProductDaemonSetup
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    Intel(R) ME UninstallLegacy
    Intel® Trusted Connect Service Client
    Microsoft Silverlight
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25017
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office Shared 64-bit MUI (Italian) 2007
    Microsoft .NET Framework 4.7.2
    Windows Live ID Sign-in Assistant
    Ansel
    Pannello di controllo NVIDIA 378.66
    NVIDIA GeForce Experience 3.10.0.95
    NVIDIA Driver del controller 3D Vision 369.04
    NVIDIA PhysX System Software 9.17.0524
    Aggiornamenti NVIDIA 29.1.0.0
    NVIDIA SHIELD Streaming
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.10.0.95
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.02.2
    LauncherSetup
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    SUPERAntiSpyware
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    CheckDevicesConfigurator
    UIInstallUpgrade
    Killer Network Manager
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25017
    AudioFXSetup
    Intel(R) Management Engine Components


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000009C0
    C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00000514
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001A1C
    C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000B34
    C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C84
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001660
    C:\Program Files\AVAST Software\Avast\AvastUI.exe 00000A00
    C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 000006C4
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000728
    C:\Users\metal\AppData\Local\Akamai\netsession_win.exe 00000818
    C:\Users\metal\AppData\Local\Discord\app-0.0.301\Discord.exe 00000B78
    C:\Windows\Explorer.EXE 00000618
    C:\Windows\system32\Dwm.exe 00000600
    C:\Windows\system32\conhost.exe 00001774
    C:\Windows\system32\taskhost.exe 00000730
    C:\Windows\system32\wuauclt.exe 000011BC
    D:\Final Fantasy XIV\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000F1C
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    1,461
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Has anything changed/updated on your PC that coincides with this?

    Do you notice any pattern to this? Does it only happen in specific areas or while doing specific actions? Or can it happen anywhere?

    You mentioned that your drivers are updated via Drivebooster, however, it looks like your graphic card isn't up to date. I'm not sure if it's not updated properly or if it's just not reflecting on the system report for some reason. Regardless, you might want to try a clean install of the latest drivers directly from the Nvidia website: https://www.nvidia.com/download/index.aspx

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Metal Death
    World
    Cerberus
    Main Class
    Botanist Lv 70
    Quote Originally Posted by Einmimiria View Post
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Has anything changed/updated on your PC that coincides with this?

    Do you notice any pattern to this? Does it only happen in specific areas or while doing specific actions? Or can it happen anywhere?

    You mentioned that your drivers are updated via Drivebooster, however, it looks like your graphic card isn't up to date. I'm not sure if it's not updated properly or if it's just not reflecting on the system report for some reason. Regardless, you might want to try a clean install of the latest drivers directly from the Nvidia website: https://www.nvidia.com/download/index.aspx

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    My GPU was updated to the september version but anyways, I went ahead and updated it to the last as you suggested.

    Restarted FFXIV and it seemed as if it was reset (asking to start a free trial). Anyways, after some confirmation I managed to log back in. So I restarted the game and it froze again, exactly in this loading screen https://i.imgur.com/1g3Bi5Y.png

    I'm basically still stuck in the same spot where I got the freeze: Kugane aetherite. But this time restarting the computer 12 times didn't work.

    This is not the first time it happens in Kugane, I'm starting to think that there might be something specifically in that city that makes my PC fart. Is there a way to "unstuck" my character and teleport it somewhere? Maybe if my character got moved to another city we could test if it's indeed Kugane or a general issue. Again, today I played perfectly fine for hours and did dungeons and raids with no problems. It happened the moment I decided to teleport to Kugane

    Edit: now that I think about it, I got this error ALWAYS with this loading screen . IIRC, this is specifically Kugane loading screen, right?

    Edit2: I confirm it. It's specifically Kugane the problem. I logged in with a dummy character in Ul'dah and the game works fine. It's when I log my main (which is trapped in Kugane right now) that my pc freezes. How can I "reset" my character position? That might fix the issue, even though I still don't understand what's the main cause.
    (0)
    Last edited by Metallus; 10-06-2018 at 07:57 AM.

  4. #4
    Moderator Einmimiria's Avatar
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    Nov 2017
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    1,461
    Thank you for the update Metallus.

    Unfortunately, we can't move the character like that and you might just run into the same problem if you return to Kugane if we could.

    I'm assuming that dummy character is one you just started, correct? So there is no way for you to teleport to Kugane with it? If not, you might want to try going there to see if it's character specific.

    I'd suggest deleting the locally saved data on your PC. This is located in your 'My Documents' folder (My Documents > My Games > Final Fantasy XIV). If it's character-specific, there may be a corrupted file here that needs to be cleared out.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  5. #5
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Metal Death
    World
    Cerberus
    Main Class
    Botanist Lv 70
    Quote Originally Posted by Einmimiria View Post
    Thank you for the update Metallus.

    Unfortunately, we can't move the character like that and you might just run into the same problem if you return to Kugane if we could.

    I'm assuming that dummy character is one you just started, correct? So there is no way for you to teleport to Kugane with it? If not, you might want to try going there to see if it's character specific.

    I'd suggest deleting the locally saved data on your PC. This is located in your 'My Documents' folder (My Documents > My Games > Final Fantasy XIV). If it's character-specific, there may be a corrupted file here that needs to be cleared out.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    Will this delete all my UI setup, keybinds, gear sets and macros D:?
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
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    1,461
    Yes it will. If you are afraid of losing those, you can back up the file and save it somewhere else, then delete it. Just make sure you start the game with that folder empty. If it doesn't fix the issue, simply replace it with the back up.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  7. #7
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Metal Death
    World
    Cerberus
    Main Class
    Botanist Lv 70
    Quote Originally Posted by Einmimiria View Post
    Yes it will. If you are afraid of losing those, you can back up the file and save it somewhere else, then delete it. Just make sure you start the game with that folder empty. If it doesn't fix the issue, simply replace it with the back up.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    Deleting the documents folder worked. I copied back the files relative to keybinds/macros while leaving anything else out and it still works fine. No longer trapped in kugane \o/

    I'll update this thread if it happens again.

    Thanks
    (0)

  8. #8
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Metal Death
    World
    Cerberus
    Main Class
    Botanist Lv 70
    It happened again as I went to eureka pagos. I got in the map, asked for party, used my DRK skills (Grit + dark side) and my PC froze. No black screen, sound still running normally in the background (usually it just loops on the last bit), but I couldn't get out in any way from FFXIV so I had to hard reboot anyways.

    Again, this happens systematically only with FFXIV since recently, so it must be FFXIV related.

    Edit: I managed to log in again and, without moving, teleport to Ul'dah. However after moving a bit in Ul'dah everything froze again. I don't know what else to do .-.

    Edit2: deleted documents folder for good and remapped all keybinds and UI from scratch. It was painful but so far no freeze. Hope it was just some old corrupt file in that folder .-.
    (0)
    Last edited by Metallus; 10-06-2018 at 11:37 PM.

  9. #9
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
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    1,461
    Thank you for the update Metallus.

    It does sound like you had a corrupt file somewhere in that folder. It is a bit inconvenient but it sounds like that resolved the issue. I'll move this thread to 'Support Center Resolved' but feel free to create a new thread if the issue returns.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)