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  1. #1
    Player
    LleuadChooi's Avatar
    Join Date
    Jul 2018
    Posts
    1
    Character
    Lleuald Chooi
    World
    Odin
    Main Class
    Marauder Lv 29

    A Fatal DirectX error has occured (11000002)

    Heya.

    Recently started playing FF14 on a system with a GTX1080, 8700k, 32GB ram (no OCing by me)...and a few seconds after playing ff14 i get the tt'd error. I'll link to a pic of what happens but i really have no idea whats up :/

    https://imgur.com/a/32kGLUj

    I do have my latest GPU driver updates etc and W10 is up to date.
    (0)
    Last edited by LleuadChooi; 07-26-2018 at 01:29 AM.

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello LleuadChooi, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Please try the following suggestions:

    - Switch to DirectX 9 mode (select ‘Config’ from the launcher)
    - Update/reinstall Graphics card drivers
    - Disable all programs/overlays running in the background
    - Perform a clean boot*
    - Set compatibility mode to Windows 7/8**
    - Make sure that any anti-virus software they have has the appropriate exceptions
    - Install game on C drive (The same drive as the Operating System)

    *To perform a clean boot for Windows 8/10: Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows 7: Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. For Mac: Restart the Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. Release the Shift key when you see the login window.

    **To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select an earlier version of Windows (most likely 8 or 7).

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)