I couldn't figure out how to reply to the ticket in game and I couldn't reply to the original post, so I'll put the requested information here.

2.0 character name: Nicholas Crafter
2.0 world: Sargatanas
1.0 character name: Nicholas Crafter
1.0 world: Sargatanas (I don't remember changing servers so this should be the same)
missing titles: Crystal Bearer, Cascadier