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  1. #1
    Player
    DMooseJ's Avatar
    Join Date
    Sep 2013
    Posts
    46
    Character
    Norran Lomasa
    World
    Adamantoise
    Main Class
    Dark Knight Lv 70

    Audio sometimes cuts out since a week ago

    So I've been getting an issue since last weekend that's happened to me twice where all of FFXIV's sound will completely cut out. Doing anything in the in-game sound menu has zero effect, the only thing that fixes it is relaunching the game.

    It happened during duties, but not the same duty - I'm pretty sure once last weekend before patch 4.31 during an Extreme, and just now during Praetorium. FFXIV is the only application affected by this, every other program continues on just fine. It starts with what sounds like a pop and then cuts out.

    I'm on Windows 10, and curiously I find that if I open my volume mixer after the audio cuts out that FFXIV's volume indicator appears as if there is a max volume sound constantly being played. If I mute or unmute FFXIV from there, the 'pop' I heard when the audio cut out repeats despite not being able to hear anything when it's unmuted.
    (1)

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello DMooseJ, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Has the issue ever happened to you before?

    Any changes or updates that seem to coincide with the issue?

    Is there any pattern you notice?

    Are your using any speakers that have drivers? If so, check to see if they are up to date.

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (1)

  3. #3
    Player
    NorthernLadMSP's Avatar
    Join Date
    Jan 2014
    Location
    Limsa Lominsa
    Posts
    3,098
    Character
    Adore Mi
    World
    Cactuar
    Main Class
    White Mage Lv 70
    This has been happening to me as well. Windows 10 here too.

    The main place I notice this happening is in Frontlines Secure mode at a few of the flag locations.
    (0)
    Player : フェアリーのミラプリも作ってるんですか?
    (Any plan on Fairies glamour?)
    Yoshi'p Sampo: フェアリーはエギではないので、予定がないです。残念ながら。
    (Since Fairies aren't Egi so, No.)

  4. #4
    Player
    DMooseJ's Avatar
    Join Date
    Sep 2013
    Posts
    46
    Character
    Norran Lomasa
    World
    Adamantoise
    Main Class
    Dark Knight Lv 70
    Quote Originally Posted by Ariellendera View Post
    Hello DMooseJ, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Has the issue ever happened to you before?
    Nope. First time ever and I've been playing since ARR launched.

    Any changes or updates that seem to coincide with the issue?
    I am /pretty/ confident that the first time it happened, it was before Patch 4.31 but only 80%, it could have happened after. I don't remember exactly when we did the Extreme but it was no earlier than the first weekend of the month. I've done no hardware updates at all for about a couple months.

    Is there any pattern you notice?
    Just that it's happened both times during duties.

    Are your using any speakers that have drivers? If so, check to see if they are up to date.
    Using a headset connected with standard jacks, doesn't have specific drivers to my knowledge though my sound card is up to date.
    (0)

  5. #5
    Moderator Ariellendera's Avatar
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    Nov 2017
    Posts
    1,027
    Hello DMooseJ, Thank you for your reply

    Have you ensured that your headset is set to ‘default sound device’?

    Can you submit a FFXIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Hope to be of assistance!
    (1)

  6. #6
    Player
    drebbe's Avatar
    Join Date
    Oct 2013
    Posts
    56
    Character
    Kawazoe Masato
    World
    Excalibur
    Main Class
    Gladiator Lv 68
    This is a bug deemed not a bug by SE:

    Here are the details of the bug, good luck:
    http://forum.square-enix.com/ffxiv/t...-reenumeration

    edit: Here is another one:
    http://forum.square-enix.com/ffxiv/threads/355699-Client-loses-sound-randomly
    (0)
    Last edited by drebbe; 06-20-2018 at 08:49 AM.

  7. #7
    Player
    DMooseJ's Avatar
    Join Date
    Sep 2013
    Posts
    46
    Character
    Norran Lomasa
    World
    Adamantoise
    Main Class
    Dark Knight Lv 70
    Sorry for the late reply, I don't come to the forums usually and it slipped my mind. Since I initially reported the issue I haven't had it happen to me again.

    Yes, it's set as the default.

    Here's the report:



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\_____\OneDrive\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS 2601
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16284.352MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18716.352MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.333GB SYSTEM_FREEDISC_SPACE 99.532GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.071GB SYSTEM_FREEDISC_SPACE 280.185GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 240.629GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8088.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8142.176 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_da9565e651bdc61f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_da9565e651bdc61f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_da9565e651bdc61f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_da9565e651bdc61f\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9755
    SYSTEM_GRAPHICS_DRIVER_DATE 5/2/2018 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {521E6704-E69E-4615-8E8A-C2CAEA2E9F06}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {90518173-1D09-439B-B095-974A9FDB1242}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {99FF6705-6F56-4865-83D7-EB6591E8CB8F}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/8/2018 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA7F540-CF81-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA81C50-CF81-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA81C50-CF81-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA84360-CF81-11E6-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA86A70-CF81-11E6-8006444553540000}
    SYSTEM_INPUT_NAME Micr
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA86A70-CF81-11E6-8007444553540000}
    SYSTEM_INPUT_NAME Micr
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA89180-CF81-11E6-8008444553540000}
    SYSTEM_INPUT_NAME Micr
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA8B890-CF81-11E6-8009444553540000}
    SYSTEM_INPUT_NAME Micr
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2AA8DFA0-CF81-11E6-800A444553540000}
    SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Audio sometimes cuts out since a week ago - Google Chrome
    FINAL FANTASY XIV
    #general - Discord
    iTunes
    Inbox - Gmail ‎- Mail
    Weather
    Weather
    Calculator
    Calculator ‎- Calculator
    Mail
    OneNote
    OneNote
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 27 NPAPI
    Canon MX490 series User Registration
    Canon IJ Scan Utility
    Foxit Reader
    GlassWire 1.2 (remove only)
    Google Chrome
    Mozilla Maintenance Service
    NVIDIA Stereoscopic 3D Driver
    Origin
    Steam
    UDPixel.exe
    Uplay
    VLC media player
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Java 8 Update 161
    Samsung Magician
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    LibreOffice 5.2.3.3
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Skype™ 7.34
    Java Auto Updater
    Google Update Helper
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
    Microsoft Visual C++ 2005 Redistributable
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Apple Software Update
    Adobe Refresh Manager
    Adobe Acrobat Reader DC
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    LOOT version 0.10.3
    Apple Application Support (32-bit)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Windows 10 Update Assistant
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
    MSI Gaming APP
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Nexus Mod Manager
    7-Zip 16.04 (x64)
    CPUID HWMonitor 1.35
    Logitech Gaming Software 8.96
    Mozilla Firefox 59.0.2 (x64 en-US)
    Microsoft Office 365 ProPlus - en-us
    Getting Over It with Bennett Foddy
    Rebel Galaxy
    Obduction
    Middle-earth™: Shadow of War™
    Poly Bridge
    Hollow Knight
    Fallout 4
    The Room Two
    Overcooked
    Event[0]
    Stories Untold
    Bridge Constructor Portal
    SIMULACRA
    Vulkan Run Time Libraries 1.1.70.0
    VdhCoApp 1.1.3
    Canon MX490 series MP Drivers
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel® RealSense™ SDK 2014 Runtime (x64): Core
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
    Bonjour
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Apple Mobile Device Support
    MSI DragonEye
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 397.55
    NVIDIA Control Panel 397.55
    NVIDIA Graphics Driver 397.55
    NVIDIA GeForce Experience 3.13.1.30
    NVIDIA 3D Vision Controller Driver 390.41
    NVIDIA Optimus Update 31.1.10.0
    NVIDIA PhysX System Software 9.17.0524
    NVIDIA Update 31.1.10.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.37.1
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.13.1.30
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.04.0
    iTunes
    Apple Application Support (64-bit)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe 00003BA4
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe 000044A0
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 000025D0
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003498
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003B3C
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000223C
    C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001938
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002B4C
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00006858
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00007918
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00008DF0
    C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe 00003C2C
    C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe 00002288
    C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00005050
    C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 000023FC
    C:\Program Files\Logitech Gaming Software\LAClient\LAClient.exe 00002F9C
    C:\Program Files\Logitech Gaming Software\LCore.exe 0000221C
    C:\Program Files\Windows Defender\MSASCuiL.exe 0000186C
    C:\Program Files\WindowsApps\Microsoft.BingWeather_4.24.11294.0_x64__8wekyb3d8bbwe\Microsoft.Msn.Weather.exe 0000796C
    C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.9328.1700.0_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe 00002750
    C:\Program Files\WindowsApps\Microsoft.Office.OneNote_16001.10228.20003.0_x64__8wekyb3d8bbwe\onenoteim.exe 0000324C
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00002674
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18041.15911.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002258
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1805.1201.0_x64__8wekyb3d8bbwe\Calculator.exe 000063DC
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9330.20915.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000056E8
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9330.20915.0_x64__8wekyb3d8bbwe\HxTsr.exe 000079AC
    C:\Users\_____\AppData\Local\Discord\app-0.0.301\Discord.exe 000048FC
    C:\WINDOWS\Explorer.EXE 0000178C
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001EB8
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00000374
    C:\WINDOWS\system32\DllHost.exe 00001AB4
    C:\WINDOWS\system32\SettingSyncHost.exe 00002428
    C:\WINDOWS\system32\conhost.exe 00003BD8
    C:\Windows\SysWOW64\muachost.exe 000034D8
    C:\Windows\System32\GameBarPresenceWriter.exe 00008940
    C:\Windows\System32\RuntimeBroker.exe 000069B0
    C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000021B8
    C:\Windows\System32\SystemSettingsBroker.exe 0000346C
    C:\Windows\System32\smartscreen.exe 0000889C
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000252C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002594
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001FF0
    D:\Program Files\iTunes\iTunes.exe 00003DD0
    D:\Program Files\iTunes\iTunesHelper.exe 0000303C
    c:\windows\system32\sihost.exe 00000ED0
    c:\windows\system32\svchost.exe 00001BA8
    c:\windows\system32\taskhostw.exe 00001280
    (0)

  8. #8
    Player
    Riardon's Avatar
    Join Date
    Nov 2013
    Posts
    1,197
    Character
    Phlegon Nikomachos
    World
    Odin
    Main Class
    Dark Knight Lv 70
    The issue is well known and many of us suffer from it including me.
    SE never acknowledged their fault at this.
    The issue lies within the game's audio engine which breaks far too easily.
    For this to resolve an audio engine update is required. Something that SE doesn't want to do.
    I also reported the issue here and nothing happened.
    I got the same issue with 2 different PCs over the years.
    (0)

  9. #9
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    1,321
    Thank you for the information DMooseJ.

    If you do run into the issue again, you may want to try some of the following:

    1) Try disabling all other audio devices in the Playback Devices from the System Tray. Also try not to have any other audio devices plugged in if you can help it.

    2) Try doing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  10. #10
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.
    (0)