Date & Time: 23/05/2018 - ongoing
Frequency: Constant from first occurrence
World name: Faerie
Character name: Leahra Phe
Retainer name: N/A
Monster name: N/A
Class/Level: Bard/70
Party or solo: Solo
In-game time: Current
Area and coordinates: Patch 4.3 Raisen Temple Instance
Housing: N/A

1. I queued into the 4.3 Raisen Temple Instance Solo
2. While in the instance I've got logged out of the game by a disconnection error (90002) & 'lost connection to the server' message.
3. I tried to log back on but I get error 90002 every time after selecting the character 'Leahra Phe'.
4. I can log on any other new character I create. Only the character Leahra Phe on Faerie get this error every time.


Connection Specs
- Type of internet connection/provider: Wired Connection / Telstra
- Modem maker/model number: NetGear / DEVG2020

■ PC Specs


MyDocument C:\Users\Stephen\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/23/14 21:59:19 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.387MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18764.387MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.975GB SYSTEM_FREEDISC_SPACE 789.496GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4060.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.193 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_682f8f0e4de6ffe8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_682f8f0e4de6ffe8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_682f8f0e4de6ffe8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_682f8f0e4de6ffe8\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8871
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2017 09:30:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (SteelSeries Arctis 5 Game)
SYSTEM_SOUND_DEVICE_ID {834EF8B6-1130-424C-939A-C5AC96052CE3}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Headset Earphone (SteelSeries Arctis 5 Chat)
SYSTEM_SOUND_DEVICE_ID {130CAA13-B918-4468-BF20-2810C3D8ADBE}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DEB3E937-657E-45C0-B740-71296F9D28CD}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7560
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2015 00:00:00
SYSTEM_SOUND PHL 276E7-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E5816120-9F8E-475A-9D98-61E18B2241DC}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/27/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD4770-F56E-11E7-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G303
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD6E80-F56E-11E7-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G303
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD6E80-F56E-11E7-8007444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G303
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD9590-F56E-11E7-8008444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G303
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9461FF90-F626-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CC3600-F56E-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Tournament Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD2060-F56E-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Tournament Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD2060-F56E-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Tournament Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6CD2060-F56E-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Tournament Edition
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
In-Game Bugs - Post New Thread - Google Chrome
Discord
Sticky Notes
Skype™‎ [1] - stephen_asian_wyatt


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
MSI Afterburner 4.4.2
Battle.net
Diablo III
FileZilla Client 3.29.0
Adobe InDesign CC 2018
Adobe Illustrator CC 2018
League of Legends
NVIDIA Stereoscopic 3D Driver
Adobe Photoshop CC 2018
RivaTuner Statistics Server 7.0.2
Steam
TeamViewer 13
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Java 8 Update 151
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.40
Java Auto Updater
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Apple Software Update
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 16.04 (x64)
Intel(R) Network Connections 20.2.4001.0
FINAL FANTASY XIV Online
TeraCopy version 3.26
VLC media player
Vulkan Run Time Libraries 1.0.61.0
Microsoft Visual C++ 2005 Redistributable (x64)
Google Chrome
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 151 (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Network Connections 20.2.4001.0
Intel(R) Rapid Storage Technology
Microsoft Silverlight
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 388.71
NVIDIA Control Panel 388.71
NVIDIA Graphics Driver 388.71
NVIDIA GeForce Experience 3.11.0.73
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 31.0.1.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.0.1.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.11.0.73
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
Apple Mobile Device Support
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
iTunes
Apple Application Support (64-bit)
Intel(R) ME UninstallLegacy


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 000028D8
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003658
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00003404
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00000C18
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\CCLibrary.exe 000029F0
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\node.exe 00000194
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 0000243C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00000D24
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 000020B0
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00001DCC
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002C3C
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000028D0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000237C
C:\Program Files (x86)\Skype\Phone\Skype.exe 00002710
C:\Program Files (x86)\Steam\Steam.exe 00002F7C
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00002118
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001C74
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000017EC
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000015D8
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00000968
C:\Program Files\Windows Defender\MSASCuiL.exe 00003340
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_2.1.18.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 00002F90
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00000A5C
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9226.21705.0_x64__8wekyb3d8bbwe\HxTsr.exe 00002C44
C:\Program Files\iTunes\iTunesHelper.exe 000035A0
C:\Users\Stephen\AppData\Local\Discord\app-0.0.300\Discord.exe 00002CA4
C:\Users\Stephen\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002020
C:\WINDOWS\Explorer.EXE 000025E4
C:\WINDOWS\system32\DllHost.exe 00001AAC
C:\WINDOWS\system32\conhost.exe 000005D4
C:\Windows\System32\RuntimeBroker.exe 00001608
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000268
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001AEC
c:\windows\system32\sihost.exe 000015A4
c:\windows\system32\svchost.exe 0000374C
c:\windows\system32\taskhostw.exe 000001E4


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number:N/A