Permanent fire puddle graphic in Ultimate Coil.

[Linlana]

There is a fire puddle looking graphic in UCOB that did not use to be there. Other players can't see this puddle. I have tried every method to remove it from turning graphics down to using DX9. Nothing works. The puddle persists even to the Bahamut Phase. How do I get rid of it?

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Has this bug always been there, or could you do the instance normally for a time? Do you know when it first appeared?

Is it only a visual glitch, or can you interact with it? I'm assuming it would damage you if you could.

Have you seen any other similar graphical glitches or is this the only one?

Aside from running in DX9 mode, what have you done to troubleshoot the problem? Have you updated your graphics drivers or reinstalled the game?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Linlana]

I could do the instance normally last year in 2017 with my GTX680 card. It first appeared in the last few months after upgrading to a GTX 1050 TI.

It is only a visual glitch. I don't take damage, but it does make it hard for me to see doom puddles and it's confusing if it's near liquid hells.

This is the only glitch I've seen.

I tried all the fixes in this thread: https://www.reddit.com/r/ffxiv/comme...graphic_issue/

I reinstalled the game but I won't be able to see the results of that test until after this maintenance.

[Ariellendera]

Hello Linlana Thank you for your response.

I would like to suggest filling out a bug report.

Format on In-Game Bugs Thread
When you create a new thread, please use the following template and try to include as much detail as possible.

Thread Title:
Short outline explaining what sort of issue you are experiencing.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (Did not reproduce)
4. Unknown

World:
World where the issue occurred.

Character Name:
Which character did the issue occur with?

Retainer Name:
Name of the retainer that is experiencing an issue.
*If none of your retainers are experiencing an issue, then please write "None".

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

Class/Level:
Class and Level of your character when the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

In-Game Time:
Please list the in-game time that the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Housing:
Housing area, ward, and plot where the issue occurred.
*If the issue is not related to housing, then please write "None".

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
• What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
• Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
• If you were using macro commands when the issue occurred, please include the details of the command.
• In case the error message appeared when the issue occurred, please include what the message said.


I will be moving this thread to "in game bugs"

Thank you for playing Final Fantasy XIV! Hope to see you online.