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  1. #1
    Player
    The_witness's Avatar
    Join Date
    Apr 2018
    Posts
    2
    Character
    N'aisiar Ganajai
    World
    Cactuar
    Main Class
    Conjurer Lv 70

    Im 10-15 secs behind in the MSQ Duty cut scene's

    Date & Time: April 1st to present
    Frequency: Every MSQ Duty Cut scene
    World name: Cactuar
    Character name: N'aisiar Ganajai
    Retainer name: None
    NPC name: None
    Monster name: None
    Class/Level: WHM-70 SAM-63
    Party or solo: Party
    In-game time: N/A
    Area and coordinates: Castrum Meridianum, and The Praetorium Duty’s
    Housing: None
    Steps:
    1. Launch Duty Finder for MSQ
    2. Watch Cut scene
    3. Get locked out of fights due to longer than average cut scene times
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Cable One
    - Modem maker/model number: Arris/DG860P2



    -=-=-=-=- System Information -=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
    SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS 0906
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32692.855MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37556.855MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.527GB SYSTEM_FREEDISC_SPACE 30.880GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 3191.683GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8086.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16346.428 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
    SYSTEM_GRAPHICS_DRIVER_DATE 10/26/2017 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8086.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16346.428 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f936d37e592b25aa\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
    SYSTEM_GRAPHICS_DRIVER_DATE 10/26/2017 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headset Earphone (USB Audio Device)
    SYSTEM_SOUND_DEVICE_ID {5097C51E-9A08-4058-8547-9DC53DBDF6C1}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
    SYSTEM_SOUND Headphones (2- USB Audio Device)
    SYSTEM_SOUND_DEVICE_ID {2E17C457-9F9A-47EA-90BF-1C94E6623847}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {66F4306A-048B-4ABE-85B1-49568AE5D6AB}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8090
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/14/2017 00:00:00
    SYSTEM_SOUND SAMSUNG-4 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {DD1C4011-21EA-42FB-AD2E-2EA586315E0D}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/14/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCEE130-4204-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFA480-4204-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {166BB1E0-05BB-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Astro A50
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFA480-4204-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFA480-4204-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFA480-4204-11E7-8005444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFCB90-4204-11E7-8006444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFCB90-4204-11E7-8007444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4FCFF2A0-4204-11E7-8008444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K70 RAPIDFIRE Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    (0)

  2. #2
    Moderator Ranelegon's Avatar
    Join Date
    Dec 2013
    Posts
    55
    Salutations, N'aisiar Ganajai!

    Thank you for your patience while your concern was being investigated, and we apologize for any inconvenience this has caused you. In order to continue on with this investigation, the development team would like to know which languages do you have your game set for in terms of both the text and the voices. Once those details are provided, we will make sure to send that information to the development team to continue on with the review of your report. Thanks again for your patience and cooperation!

    FINAL FANTASY XIV Support Team
    (0)