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  1. #1
    Player
    Erudito's Avatar
    Join Date
    Apr 2015
    Location
    Limsa Lominsa
    Posts
    316
    Character
    Alex Greaver
    World
    Brynhildr
    Main Class
    Machinist Lv 70

    Whole game re-download problem return

    Bad news all, my game is currently downloading everything again. I though this problem was fixed. It is downloading 26147.70MB as we speak.

    This problem returning is unacceptable as I am looking at a download time of over 700 minutes.

    Playing on PlayStation 4 regular.
    Occurred Sunday, April 8th, 2018 at 11AM EST.

    Please look into this, as it is a problem that should not be happening since it has happened before and was fixed before.
    (1)

  2. #2
    Player
    ZodiarkE's Avatar
    Join Date
    Sep 2013
    Posts
    12
    Character
    Serafi Symphony
    World
    Jenova
    Main Class
    Thaumaturge Lv 47
    To be honest with you on the ps4 version the [11006][20819][20831][-2147352571] issues is all I am having with this patch file, I believe its the patch note itself is the issue, not our internets or ports, this can be argued but also easily fixed too, if they actually stop switching their ports and just leave it where it suppose to be.
    (0)

  3. #3
    Player
    Ghenim's Avatar
    Join Date
    Sep 2015
    Posts
    1
    Character
    Ghenim Guguraka
    World
    Coeurl
    Main Class
    Conjurer Lv 70
    This is the third time this has happened to me this week. I'm getting pretty fed up.
    (1)

  4. #4
    Player
    Erudito's Avatar
    Join Date
    Apr 2015
    Location
    Limsa Lominsa
    Posts
    316
    Character
    Alex Greaver
    World
    Brynhildr
    Main Class
    Machinist Lv 70
    A little update on my situation. The horrible patch is still downloading. This is completely unacceptable. Due to varying internet activity the download can end any time between 11PM EST to 3AM of the following day. That is over 12 hours of download!

    To anyone that has this issue, make a mess of noise here in the forums, don’t turn off the FFXIV application and put your PlayStations to sleep mode while the fiery logo is on screen.
    (0)

  5. #5
    Player
    LORD_METATRON's Avatar
    Join Date
    Jun 2015
    Posts
    41
    Character
    Yu Yevon'
    World
    Cactuar
    Main Class
    Dragoon Lv 70
    Same problem here!
    For some reason the PS4 client wanted me to download a 26147.70 MB patch named ffxiv-H2017.06.06.0000.0001
    I previously logged out and turn off PS4 just to find this situation few hours later.
    Already happened this same week's Wednesday with same specifics.
    Doing some research I found out that this very exact problem had already happened at Stormblood expansion's release causing trouble and annoyance to many people . Please work on a solution to fix it thx.
    (0)

  6. #6
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Yes, this was an issue during the Stormblood launch. A PSN update was released that solved the issue for a lot of players, but it has come up since then.

    Unfortunately, it will require that you redownload the game.

    I'd like to get some more information regarding you issue:

    -How was the game and system shut down before this error came up? Was there any crash or disconnection?
    -Did you put your PS4 in sleep mode at any point before this issue occurred?
    -Was any other game/app installed on the PS4 between the last time you played and when the error occurred?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  7. #7
    Player
    LORD_METATRON's Avatar
    Join Date
    Jun 2015
    Posts
    41
    Character
    Yu Yevon'
    World
    Cactuar
    Main Class
    Dragoon Lv 70
    Logged off my character,then closed FF14 and lastly turn off PS4 . When PS4 turned on again I opened FF14 to login and after I input my password and click game automatically started download those 26GB. This happened both times this week. No sleep mode or crash happened.
    Occured Wednesday 04/04/2018 and again today 09/04/2018.
    (0)
    Last edited by LORD_METATRON; 04-10-2018 at 08:21 AM.

  8. #8
    Player
    Malindachan's Avatar
    Join Date
    Jan 2015
    Location
    Gridania
    Posts
    14
    Character
    M'linda Chan
    World
    Balmung
    Main Class
    Bard Lv 100
    I am also having this issue today. I was playing fine last night. I logged out and powered off the PS4 like I normally do. Turned it back on today after getting home from work, booted up the game, logged in, and then it started to download H2017.06.06.0000.0001c which is 26147.70 MB
    (0)
    Last edited by Malindachan; 04-10-2018 at 10:58 AM.

  9. #9
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the information everyone.

    Have any of you had the same issue again since redownloading?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  10. #10
    Player
    LORD_METATRON's Avatar
    Join Date
    Jun 2015
    Posts
    41
    Character
    Yu Yevon'
    World
    Cactuar
    Main Class
    Dragoon Lv 70
    It has happened again on 03/05/2018 and currently downloading everything again.
    (0)

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