Eureka instance server constant 90k

[Miwe]

All the eureka instance servers on CHAOS are very laggy you will only be able to move one or two steps before you get a disconnect sign on your head.
If you move too much you will get kicked from the game with a 90k error.

[Choko_TS]

same as opener, entire team and people in shout complained about it, got dc't as well

[Sythen]

It seems to have settled now, but it was VERY bad

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Lag may have been caused by congestion as the content was just released.

Miwe, if you are still experiencing problems, please provide the following information:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Miwe]

Platform: PC
Wired 125mbit fiber
No other programs running
Got a partly resolve by joining eureka solo instead of a group and hoping we got into the same instance. Was not just me but everyone in the eureka instance that kept crashing and getting the dc sign.

[Einmimiria]

Thank you for the information Miwe.

Again, the lag may be due to congestion, which may exacerbate any existing connection issues you may have.

Try resetting your router (turn it off and leave it off for a few minutes).

Make sure that any anti-virus/firewall you have has an exception for Final Fantasy XIV

Try performing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Kusanagi7]

i logged into 14 at 5:20 am this morning n went into eureka n the lag was worse tan what i usualy get people were ninjaing everywhere and i got a 90001 dissconect logged back in still in eureka then 20 seconds later error 90002 dissconect then logged in again 20 seconds later error 90002 dissconect then tried 1 more time n it was fine from then on.

[Ariellendera]

Hello Kusanagi7,

Thank you for your input on this thread!

[Terrorofdeath]

did eureka the first day, and had no issues. logged on yesterday and was nothing but 90k all day. got home from work today and still nothing but 90k. would really like to know why.

[Einmimiria]

Thank you for the information Terrorofdeath.

I'm going to make the same assumption as before. The content is still new so there may be some congestion issues and this can make any connection issues you may have worse.

Try resetting your router (turn it off and leave it off for a few minutes).

Make sure that any anti-virus/firewall you have has an exception for Final Fantasy XIV

Try performing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!