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  1. #221
    Community Rep lakukisu's Avatar
    Join Date
    Oct 2016
    Posts
    52
    Hello everyone!

    We have been observing the recent connectivity issues, which players have been reporting, and made adjustments that had a positive effect on the situation. However, unrelated to the EU DC, on the 9th and 10th April there was a wider issue with the European DE-CIX internet backbone. Unfortunately, this has caused further problems, so we will continue to monitor the situation closely. Please keep updating this thread to let us know if the situation is improving for you or not.
    (6)
    Daniela "lakukisu" Wnuk - EU Community Team

  2. #222
    Player
    Kerwin's Avatar
    Join Date
    Mar 2012
    Location
    Ul'dah
    Posts
    1,083
    Character
    Kerwin Nindon
    World
    Balmung
    Main Class
    Weaver Lv 70
    Quote Originally Posted by lakukisu View Post
    Hello everyone!

    We have been observing the recent connectivity issues, which players have been reporting, and made adjustments that had a positive effect on the situation. However, unrelated to the EU DC, on the 9th and 10th April there was a wider issue with the European DE-CIX internet backbone. Unfortunately, this has caused further problems, so we will continue to monitor the situation closely. Please keep updating this thread to let us know if the situation is improving for you or not.
    Wish we could get a rep response for the troubles regarding the NTT servers on the NA side too.
    (6)

  3. #223
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    734
    Quote Originally Posted by Kerwin View Post
    Wish we could get a rep response for the troubles regarding the NTT servers on the NA side too.
    Hello Kerwin,

    I will see what we can do about getting a community representative to give a update on the NA data center issue as well.
    (4)

  4. #224
    Player
    ZilianStoleMyMoney's Avatar
    Join Date
    Mar 2018
    Posts
    8
    Character
    Zilina Astral
    World
    Omega
    Main Class
    Arcanist Lv 70
    A longer few hours of pinging to datacentre



    https://i.imgur.com/mMlWyf0.jpg

    Fair bit of packet loss. And again patterns were evident, especially packet loss per minute, but then it stopped as did my 90k's.
    (1)

  5. #225
    Player
    Zebs's Avatar
    Join Date
    Nov 2013
    Posts
    5
    Character
    Meg Ro
    World
    Cerberus
    Main Class
    Monk Lv 70
    Still getting packet lost as of April 28th.

    6:15 PM GMT:


    6:40 PM GMT:


    7 PM GMT:


    10 PM GMT:


    You can observe same patterns as Zilina posted above.

    https://imgur.com/a/TjFjrVw
    (0)
    Last edited by Zebs; 04-28-2018 at 07:44 AM.

  6. #226
    Player
    abacab1973's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Ronin Traveller
    World
    Cerberus
    Main Class
    Gladiator Lv 70
    It's as bad as it's ever been in the UK - impossible to complete an instance without multiple lags.
    (1)

  7. #227
    Player
    T_alyssa_Nishino's Avatar
    Join Date
    Dec 2013
    Posts
    23
    Character
    T'alyssa Nishino
    World
    Phoenix
    Main Class
    Archer Lv 70
    FFS SE, fix your internet already >_<

    (0)

  8. #228
    Player
    Kusanagi7's Avatar
    Join Date
    Jan 2014
    Location
    Limsa
    Posts
    166
    Character
    Indra Ishtar
    World
    Moogle
    Main Class
    Arcanist Lv 70
    i got another error 90002 while running the world of darkness i have 0 hope now that they will fix this 0 hope.
    (1)

  9. #229
    Player
    Kusanagi7's Avatar
    Join Date
    Jan 2014
    Location
    Limsa
    Posts
    166
    Character
    Indra Ishtar
    World
    Moogle
    Main Class
    Arcanist Lv 70
    16/5/18 8:40pm

    traceroute to 195.82.50.9 (195.82.50.9), 30 hops max, 64 byte packets
    1 * * *
    2 82.13.126.17 120.000 ms 20.000 ms 20.000 ms
    3 * * *
    4 62.254.42.242 10.000 ms 30.000 ms 10.000 ms
    5 * * *
    6 213.248.84.25 20.000 ms 30.000 ms 40.000 ms
    7 62.115.114.234 20.000 ms 30.000 ms 30.000 ms
    8 62.115.134.92 30.000 ms 40.000 ms 30.000 ms
    9 62.115.123.12 40.000 ms 30.000 ms 40.000 ms
    10 62.115.121.5 60.000 ms 50.000 ms 60.000 ms
    11 62.115.32.106 40.000 ms 50.000 ms 40.000 ms
    12 195.82.61.14 50.000 ms 100.000 ms 60.000 ms
    13 195.82.50.234 40.000 ms 50.000 ms 40.000 ms
    14 195.82.50.9 40.000 ms 30.000 ms 40.000 ms
    Traceroute complete.

    platform playstation 4

    still getting random lag n error 90002. i qued for alliance raid roullete at 7.30pm and as it went to the black screen got hit with error 90002 but logged back in then at 8pm i qued for the 24 man rabanastre same problem error 90002 again like before n when i tried to log back i got error 10153 then tried again n got back in seriously do you even care that this is still happening ive been experiencing this since early december 2017 u seem to accept our money to access the game but when we run into trouble you dont give a damn.
    (0)
    Last edited by Kusanagi7; 05-17-2018 at 04:49 AM.

  10. #230
    Player
    drgnmstr44's Avatar
    Join Date
    Oct 2016
    Posts
    22
    Character
    L'konalla Runja
    World
    Siren
    Main Class
    Warrior Lv 70
    I don't think this issue is isolated to just chaos data cluster. I'm on aether data cluster and have been experiencing issues mostly in instances where the latency and lag problems are a huge problem through out most of the day I see it occassionally while crafting since I macro craft stuff in the evenings but it's really difficult to do anything in an instance with others because of the lag. today my receiving jumped to over 200K in game. something is seriously wrong.
    (0)

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