my game time card code is incorrect

[Aiheart]

So i have jp ffxiv account and i bought several game time card when i was in japan, one of my game time card has incorrect serial code in it. What should i do to use it ? I dont wanna lose money obviously

[Aiheart]

The card is brand new and i just opened it recently

[Einmimiria]

Good Morning, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, we cannot validate a Game Time Card over the forums, nor do we suggest you provide the code in a public setting.

For further assistance, please contact the Japanese Support Center as the code you have is a JP code. You can get in contact with the Japanese Support Center using the following link: http://support.jp.square-enix.com/main.php?id=5381&la=0

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Aiheart]

alright i see.. thank you for your response

[Ariellendera]

Hello Aiheart,

I will be moving this thread to 'separate support required'