Hello,

I recently bought a new laptop and installed FFXIV (PC), but have been experiencing routine crashes with the following error message (https://imgur.com/a/xoC6e):

An unexpected error has occured. Exiting FINAL FANTASY XIV.

ffxiv_dx11.exe+1981800
ffxiv_dx11.exe+285FCE
[etc etc, more of the same ffxiv_dx11.exe errors]
XAudio2_7.dll+34C29
[...]


MSInfo: https://pastebin.com/0J6fJ9cP
DxDiag: https://pastebin.com/er3kaMj4

I've disabled possible overlays (Discord, Xbox Game Bar & DVR) and tried reinstalling FFXIV but the game still crashes. Sometimes it crashes within seconds of entering the server, other times it lasts 20 minutes or so.

Any help would be greatly appreciated, thank you!