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Thread: help me

  1. #1
    Player
    Ironbear415's Avatar
    Join Date
    Dec 2017
    Posts
    1
    Character
    Heavy Bear
    World
    Cactuar
    Main Class
    Marauder Lv 3

    help me

    Hello I have a problem, I try to buy a level booster and it does not stop me, I try to pay with steam and I get an error "Error Code: i2501", I really do not know what to do, I need help, that is the error that I appears, and money in my steam I have so I do not think that's the problem

    You cannot use this function.
    Please contact the SQUARE ENIX Support Center for additional details.
    Error Code: i2501
    (0)

  2. #2
    Player
    Kerwin's Avatar
    Join Date
    Mar 2012
    Location
    Ul'dah
    Posts
    971
    Character
    Kerwin Nindon
    World
    Balmung
    Main Class
    Weaver Lv 70
    Best to submit a ticket in game, contact email tech support or visit the tech support forum. (Though good luck on a response.)
    (1)

  3. #3
    Player
    NosamKin's Avatar
    Join Date
    Jun 2017
    Location
    Limsa
    Posts
    38
    Character
    Nosam Kin
    World
    Sargatanas
    Main Class
    Summoner Lv 70
    according to this it could be a vpn issue:

    https://www.reddit.com/r/ffxiv/comme..._possible_fix/

    this article says to keep bugging them:
    https://www.reddit.com/r/ffxiv/comme...nising_square/

    good luck.
    (0)