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  1. #1
    Player
    Zarabeth's Avatar
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    Aug 2013
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    Limsa-Lominsa
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    529
    Character
    Kaylee Frye
    World
    Leviathan
    Main Class
    Arcanist Lv 70

    Not receiving correct amount from retainer sales

    Lately I have been randomly not receiving the correct amount from retainer sales. For example I sold 10 Carnelian for 66,500 and received 23 gil. Another retainer sold an oldrose corsage for 45,000 and received 25 gil. Yet another retiner sold 1 fermented butter for 388 gil and I received 32 gil. Can this be fixed? Out of 6 retiners this has happend over the past week several times.

    Character name : Kaylee Frye
    World: Leviathan
    Time: 9am EST.
    (0)
    Last edited by Zarabeth; 12-06-2017 at 11:10 PM. Reason: more to add

  2. #2
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good Morning, and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    This issue doesn't look like a technical issue that we can solve in this forum. Because of this, we suggest filling out a bug report. Please follow the template below and review the Sticky Post on the main 'In-Game Bugs' Forums. Make sure the report is completed in full or it may not be accepted.

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time:
    Frequency:
    World name:
    Character name:
    Retainer name:
    NPC name:
    Monster name:
    Class/Level:
    Party or solo:
    In-game time:
    Area and coordinates:
    Housing:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary>

    Connection Specs
    - Type of internet connection/provider:
    - Modem maker/model number:

    We will move this thread to the 'In-Game Bug' Forum so you can reply in the appropriate location.
    (0)

  3. #3
    Player
    DrWho2010's Avatar
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    Aug 2013
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    Limsa Lominsa
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    864
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 70
    you sure you're not just accidentally vendoring them off via your retainer?
    (0)

  4. #4
    Player
    Zarabeth's Avatar
    Join Date
    Aug 2013
    Location
    Limsa-Lominsa
    Posts
    529
    Character
    Kaylee Frye
    World
    Leviathan
    Main Class
    Arcanist Lv 70
    Thank you for moving my post to the correct area.

    Date & Time: 12/06/2017 8:30 - 9:00am EST
    Frequency: off and on (one or two a day for the last week)
    World name: Leviathan
    Character name: Kaylee Frye
    Retainer name: Mymule, Fern, Kleefrye
    NPC name: n/a
    Monster name: n/a
    Class/Level: RDM 70
    Party or solo: solo
    In-game time: Not sure
    Area and coordinates: Private House - Shirogane ( 5.9 , 6.0 )
    Housing: Shirogane ward 5 plot 24
    Steps:
    1. Post item(s) for set amount
    2. Sell item(s)
    3. Receive wrong amount from retainer. Examples listed in first post.
    <*Add more steps if necessary>

    Connection Specs
    - Type of internet connection/provider: DSL Pioneer Broadband
    - Modem maker/model number: Zhone/6511-A1-NA
    (0)

  5. #5
    Player
    ManuelBravo's Avatar
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    Apr 2012
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    Milpitas , CA
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    2,126
    Character
    Manuel Bravo
    World
    Balmung
    Main Class
    Dragoon Lv 70
    Wow such low prices, are you sure your placing them as have retainer sell items or placing to sell in market board. Based on those figures sounds more like direct retainer sells.
    (0)

  6. #6
    Player
    Zarabeth's Avatar
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    Aug 2013
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    Limsa-Lominsa
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    Character
    Kaylee Frye
    World
    Leviathan
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by DrWho2010 View Post
    you sure you're not just accidentally vendoring them off via your retainer?
    Positive, as the selling price is in the list of sold items for each retainer.
    (0)

  7. #7
    Player
    Zarabeth's Avatar
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    Limsa-Lominsa
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    Character
    Kaylee Frye
    World
    Leviathan
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by ManuelBravo View Post
    Wow such low prices, are you sure your placing them as have retainer sell items or placing to sell in market board. Based on those figures sounds more like direct retainer sells.
    No I'm putting them up for 30-40k getting 23-32 gil back. There is a list you can check to see what sales your retainer has made and the prices are correct in that list (30-40k or more depending on items sold), so they sold for the prices listed yet I receive 23-32 gil.
    (0)
    Last edited by Zarabeth; 12-07-2017 at 06:34 AM. Reason: better sentence structure

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