Losing LARGE housing plot in Shirugane. (Ward 7 - Plot 30). (Updated)

[AeryFaye]

Greetings,

I recently ran into an issue ingame on the release of the 4.1 patch whilst buying a house in the new housing area.

Date & Time: 10/10/2017 (Patch 4.1) - Right after servers went live. - 12:01
Frequency: /
World name: Odin
Character name: Reni Aerlinn
Retainer name: /
NPC name: /
Monster name: /
Class/Level: Level 70 Bard
Party or solo: Solo
In-game time: /
Area and coordinates: Shirogane - x 8.1 / y 9.4
Housing: Shirogane

Steps:
1. Reni Aerlinn logs in when servers went live.

2. Reni Aerlinn uses the Aetheryte in Kugane to teleport to Shirogane Ward 7.

3. Reni Aerlinn uses the Small Aetheryte next to her, to teleport to Northwestern Shirogane.

4. Reni Aerlinn runs over to Plot 30, no one is nearby.

5. Reni Aerlinn successfully buys Plot 30.

6. Reni Aerlinn starts to emote, and chat with her new neighbour (from Plot 29).

7. Reni Aerlinn watches as people pass by, congratulating her on getting the Large Housing Plot.

8. By now, 10 minutes have passed.

9. "Lilli Karani" appears and runs to the placard of Reni Aerlinn's plot.

10. "Lilli Karani" relocates his/her existing house on top of Reni Aerlinn's plot.

■ PC Specs

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64 bits (6.2, build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/15/14 15:32:01 Ver: 04.06.05
SYSTEM_LANGUAGE Español
SYSTEM_MEMORY 8157.426MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9437.426MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.299GB SYSTEM_FREEDISC_SPACE 21.815GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2016.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4078.713 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE (\\.\DISPLAY1) 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DISPLAY_MODE (\\.\DISPLAY2) 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d0a31ff5946203b6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8792
SYSTEM_GRAPHICS_DRIVER_DATE 10/6/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Español
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Altoparlantes (2- Dispositivo de Audio de Alta Definición)
SYSTEM_SOUND_DEVICE_ID {E7975E81-8ACE-498E-A228-6E671881813F}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Español
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND Audio digital (S/PDIF) (2- Dispositivo de Audio de Alta Definición)
SYSTEM_SOUND_DEVICE_ID {A4CBD537-BB10-4FA5-B5AF-262037276AA0}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Español
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND Audio digital (S/PDIF) (2- Dispositivo de Audio de Alta Definición)
SYSTEM_SOUND_DEVICE_ID {CEAC8DF5-6DD8-4702-BFA2-B2890749F91B}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Español
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

I filed a ticket about it as direct call to the GMs, however so far I have received none of the money I spent back or heard about what will happen. I was merely told to make a bug report here and now.

Thanks in advance!

[Abelfei]

Wow. OMG. I feel so bad for you. All I can say.