We have confirmed the below issue.
We ask for your patience and understanding as we strive to resolve this promptly.

[Known Issue]

- An issue with the Shirogane residential area wherein the following actions will cause the game client to crash when FINAL FANTASY XIV: Stormblood is not installed.

・Selecting the option “Train” at the chocobo stable.
・Selecting the option “Deploy airship on exploratory voyage” at the flight control panel in the company workshop.

We apologize for the inconvenience this may be causing.

* Added Nov. 21, 2017 at 10:00 a.m. (PST) / 18:00 (GMT).
This issue was addressed during the maintenance from Nov. 20, 2017 6:00 p.m. to Nov. 21, 2017 2:00 a.m. (PST) / Nov. 21, 2017 2:00 to 10:00 (GMT).