Job level boost bug (changed from ninja back to rogue)

[dtranx24]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 8/21/2017 & 5:36pm EST
Frequency: Once
World name: Exodus
Character name: Haidon Tranakin
Retainer name: Not sure what this is, but I'm playing on A Realm Reborn
NPC name: N/A
Monster name: N/A
Class/Level: Rogue/60 (should be Ninja/60)
Party or solo: Solo
In-game time: 5:36p.m.
Area and coordinates: Adventurer's Guild (Ul'dah)
Housing: N/A
Steps:
1. I purchased the job level boost for ninja yesterday
2. At first it worked and I had a ninja/60 job with all abilities and skills
3. Then I logged back in today and ninja has been changed back to rogue/60
4. I also lost any skills and abilities associated with ninja
5. I checked my completed quests, and the ninja quests have been done
6. I cannot change it back to ninja, and am now stuck with it at Rogue/60
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Verizon
- Modem maker/model number: Verizon

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: MD313860162

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A

[Hestzhyen]

Silly question, but did you re-equip your Soul Crystal? Can't be a Ninja without it.

[dtranx24]

Sorry I'm a noob at this haha, but that did the trick! Thanks so much!!!