"Head of the Class" Quest Issue

[Coyohma]

ISP: Roadrunner
Type of Internet Connection: CATV
Internet Connection Speed: 32Mb/s
Date & Time: 12/27/11 4:00am EST
Frequency: Always
Character Name: Coyohma Aerra
Race: Miqo'te, Sun Seeker
World: Rabanastre
Class/Skill Rank: Leatherworker 36
Area and Coordinates: Gridania, Leatherworker Guild (X: 7, Y: 3)
Party or Solo: Solo
NPC Name: Maddeline
Monster Name: None
In-Game Time: Various, but including midday

The NPC Maddeline asked for 5 toadskin jackets during the quest "Head of the Class".. Upon clicking the NPC again, I became stuck, and had to crash the game to get out of it. Even with 5 toadskin jackets in my inventory, this still happened (and by the way, the quest journal details the wrong materials needed to make the item). I also tried with 5x toadskin hunting belts since apparently it can ask for different items, but that didn't work.

I would abandon the quest if I knew I could start it over, but I'm unsure that I'd be able to.

Edit - In looking back over a handful of pages here, this problem seems to be common. I'll link them for convenience:

http://forum.square-enix.com/ffxiv/t...C-conversation
http://forum.square-enix.com/ffxiv/t...d-of-the-Class
http://forum.square-enix.com/ffxiv/t...d-of-the-Class
http://forum.square-enix.com/ffxiv/t...d-of-the-Class
http://forum.square-enix.com/ffxiv/t...lass-quest-bug
http://forum.square-enix.com/ffxiv/t...-(Gridania-7-3
http://forum.square-enix.com/ffxiv/t...-class-(LTW-36

I'm guessing you're pretty well aware of this by now, but to be fair it's not in the "Known Issues" thread.

Thanks for your time.

[Qeepel]

Hello Coyohma,

I'm sorry to hear that you have encountered an aspect of game play that is not working correctly, and we apologize for any frustration it has caused. This issue has been brought to our attention and is currently undergoing investigation. As we continue to look into this issue, updates may be posted on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and the official FFXIV forums, so please check the sites occasionally for news. Thank you for your patience, and best wishes to you.

SQUARE ENIX MODERATOR