Simultaneous Logout Measures

[NOC_NA]

We are experiencing a situation where several Worlds are consistently reaching the maximum number of players that can be logged into the game during peak hours. This has led to extended login queues for players to log in.

In order to ease congestion issues at launch, we have placed a measure to automatically log out players who have been idle for 30 minutes. However, we have noticed a number of players using methods to circumvent this automatic logout. This has created a situation where the login queue cannot move forward during periods of heavy congestion.

As such, we’ll be instituting a temporary measure that will log all characters out simultaneously across all Worlds on a data center once a day. Announcement for when this will take place will be made one hour prior via in-game system message. Please note that you will be logged out of the game even while inside of instances or duties.

Players will not be able to log back into the game for about 10 minutes while this is being processed.

As a reminder, we’re offering special incentives to those who transfer from a Congested World to New/Preferred Worlds. These incentives include the waiving of transfer fees, and 10 gold chocobo feathers which can be exchanged for in-game items. We appreciate your consideration of these offers.

Learn more about New World and World population balancing incentives:
[NA] http://sqex.to/iw6
[EU] http://sqex.to/akt

We apologize for the inconvenience the congestion has been causing our players, and thank you for your understanding and continued support.

[NOC_NA]

Thanks to the cooperation of all our players, the simultaneous logout measures currently being instituted have shown great effect, cutting login wait times during peak hours from what was previously several hours down to several tens of minutes. We sincerely thank you for your cooperation.

Because of this situation, we will be ending the simultaneous logout measures on Worlds where logins have stabilized. Once again, we would like to express our greatest appreciation for all your cooperation.

Temporary simultaneous logout measures will continue for the following Congested Worlds and Worlds that still require long waits for certain logins. We will continue to monitor the login situation, and keep you informed of any changes to, or ending of, these measures as they occur.

■Simultaneous Logout Measure Worlds
▼JP Data Center
Bahamut
Carbuncle
Chocobo
Mandragora
Shinryu
Tonberry

▼NA Data Center
Balmung
Gilgamesh

▼EU Data Center
Cerberus
Moogle
Odin
Omega
Phoenix
Ragnarok
Shiva

As a reminder, we’re offering special incentives to those who transfer from a Congested World to New/Preferred Worlds. These incentives include the waiving of transfer fees, and 10 gold chocobo feathers which can be exchanged for in-game items. We appreciate your consideration of these offers.

Learn more about New World and World population balancing incentives:
[NA] http://sqex.to/iw6
[EU] http://sqex.to/akt

We apologize for the inconvenience the congestion has been causing our players, and thank you for your understanding and continued support.

[NOC_NA]

With the cooperation of all our players, the simultaneous logout measures instituted has shown great effect. We are happy to confirm that logging in during peak hours will not require long queue times.

Because of this situation, we will be ending the simultaneous logout measures for all Worlds. Once again, we would like to express our greatest appreciation for all your cooperation.

Learn more about New World and World population balancing incentives:
[NA] http://sqex.to/iw6
[EU] http://sqex.to/akt