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  1. #51
    Player
    Aulwynd's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Aulwynd Sen
    World
    Cactuar
    Main Class
    Warrior Lv 63
    I have the same problem. I don't think any GM will see this topic but its worth a try.

    Character: Aulwynd Sen
    World: Cactuar

    I've already tried to send a ticket trough the game over 20 hours ago with no response.
    (1)

  2. #52
    Player
    OptimusPrimarch's Avatar
    Join Date
    Jun 2017
    Posts
    30
    Character
    Lucina Tela
    World
    Excalibur
    Main Class
    Ninja Lv 64
    i got in touch with the GM team in-game, They said they are not able to move any characters, and they have escalated this to the Dev team. hope it helps.
    (1)

  3. #53
    Player
    LadyMel's Avatar
    Join Date
    Sep 2014
    Posts
    8
    Character
    Mel Chere
    World
    Exodus
    Main Class
    Thaumaturge Lv 65

    same

    Time: 1 hour
    Frequency: Permanent
    World name: Exodus
    Character name: Mel Chere
    Map: The Ruby Sea
    Started when I left the The Pool of Tribute trail, game crashed saying unexpected error has occurred. Am able to sign on with alt chars in same world.
    (1)

  4. #54
    Community Rep Luxpheras's Avatar
    Join Date
    May 2016
    Posts
    71
    Greetings,

    Thank you for reporting this concern. We understand that it's incredibly frustrating to be unable to access your characters during Early Access, and deeply apologize for this inconvenience.

    We have confirmed this issue with the development team, and they are putting high priority on continuing to investigate how to resolve this for players.

    At this time, it seems that the situation will require a resolution via the client itself (through updating the version). As such, we expect it to take more than several days to resolve this issue, including the time required to create the patch.

    However, because this error is not caused by the corruption of local data or due to a PC issue, it is likely that re-installing the game will not resolve this issue.

    Again, we deeply apologize for the inconvenience. We'd also like to note that if you continue to attempt to log into the game there is a chance you may be able to log in, so please try again after some time has passed.
    (11)
    Chenin "Luxpheras" Matthews - Community Team

  5. #55
    Player
    touya's Avatar
    Join Date
    Oct 2011
    Posts
    8
    Character
    Sana Mizrahi
    World
    Faerie
    Main Class
    Archer Lv 60
    Frequency: permanent
    World name: Faerie
    Character name: Sana Mizrahi
    Class/Level: PLD 63
    Area and coordinates: The Pool of Tribute/The Ruby Sea(4.5, 22.7)
    Steps:
    1. complete The Pool of Tribute
    2. Use the Instance Exit
    3. ffxiv.exe errors
    4. Unable to access my character

    If my character/game is locked from playing for several days minimum unless i play a brand new alt.....not gonna lie, i'll be flipping pissed.
    (6)

  6. #56
    Player
    OptimusPrimarch's Avatar
    Join Date
    Jun 2017
    Posts
    30
    Character
    Lucina Tela
    World
    Excalibur
    Main Class
    Ninja Lv 64
    adding my char for reference
    World: Excalibur
    Character: Lucina Tela
    Zone: The Ruby Sea
    Time: roughly 19 hours ago
    (0)

  7. #57
    Player
    Polok's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Lily Seiba
    World
    Moogle
    Main Class
    Paladin Lv 64
    Well, this thread got more attention, and I sure don't want to wait "several days" (because each attempt to login takes 20+ minutes, due to the login queue), so reposting there :

    Gonna add myself to the list, in hopes someone moves my character so I can play...

    Time: around 3 hours ago
    Frequency: Permanent
    World name: Moogle
    Character name: Lily Seiba
    Class/Level: Paladin 64
    Area and coordinates: The Pool of Tribute
    Steps:
    1. complete The Pool of Tribute
    2. Use the Instance Exit
    3. Game crashes
    4. Unable to access my character

    This is on PS4 for me.
    (0)

  8. #58
    Player
    AnduinLynn's Avatar
    Join Date
    Jan 2016
    Posts
    119
    Character
    Titania-quo Antius
    World
    Balmung
    Main Class
    Warrior Lv 60
    I am also experiencing this issue, my main character Titania-quo Antius on Balmung is locked out of the game by the crashes. I'd much rather have the Raubahn issue, at least then I could play other aspects of the game--with this, my entire early access; and likely even launch-day are now all gone.
    (3)

  9. #59
    Player
    Mikana's Avatar
    Join Date
    Jan 2016
    Posts
    12
    Character
    Mikana Teka
    World
    Phoenix
    Main Class
    Scholar Lv 60
    Might as well add Myself too

    Time: around 8 hours ago
    Frequency: Permanent
    World name: Phoenix
    Character name: Mikana Teka
    Class/Level: Scholar 64
    Area and coordinates: The Pool of Tribute
    Steps:
    1. complete The Pool of Tribute
    2. Use the Instance Exit
    3. Game crashes
    4. Unable to access my character
    (0)

  10. #60
    Player
    Voxers's Avatar
    Join Date
    Dec 2015
    Posts
    25
    Character
    Aislinn Carmine
    World
    Zodiark
    Main Class
    Botanist Lv 60
    This:

    As such, we expect it to take more than several days to resolve this issue, including the time required to create the patch.

    is unacceptable.
    (21)

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