Reporting Issues Resulting from the North American Data Center Relocation

[Evo1171]

-Consistently <30ms -> unstable 120-150ms after server move

Honestly doesn't feel like it's only 120-150 though, playing as BRD, or NIN, I have so far had multiple issues with oGCD's not going off, consistently clipping, or having to wait until I actually see it go off to start casting again, Mudra mechanic is also basically unusable

Also should point out my ping to the EU servers is the same as my ping to Aether, and I get consistently 15ms less when I ping the Primal servers.

Edit: Also experiencing pretty massive lag spikes from 180-220 very frequently, and having periods where I'm losing packets left and right

-Eastlink
-Nova Scotia, Canada
-After the server move
-Gilgamesh
-All the time
- https://pastebin.com/DYNsAU9Y (To Gilgamesh)
- https://pastebin.com/3jUHhMCX (To Aether)

Update: Was getting noticeably better connection to the servers so I ran another tracert, which had me going through Chicago and having less jumps, was getting ~100ms steadily, then I decided to do it again the day after because it was getting a little bit unstable, and it's back to using a sub-par route to the servers.

[Tatsuya227]

Type of Issue/Feedback: My latency went higher after server move, from an average of 76 to and average of 153. I also have random 90k errors now, at least 8 a night.
Name of your Internet Service Provider (ISP): Hilliary Communications
State/Country: Oklahoma, United States
Date/Time: Since after the server relocation, had little issues with latency/lag before then.
World Name: Gilgamesh
Frequency: Entire time since the servers were relocated.

[Kakisaura]

Type of Issue/Feedback:
My ping before was 140 ms, now 210 ms
Name of your Internet Service Provider (ISP):
Copeltelecom Fibra Optica
State/Country:
Parana - Brazil
Date/Time:
After NA servers relocation
World Name:
Brynhildr
Frequency:
Everytime
Tracert

[KimNayoung]

Type of Issue/Feedback: Massively increased ping, high packet loss to the point of unplayableness. Ping increased from 10 to anywhere between 100 and 200, fluctuating more-or-less randomly, with very high spikes every so often. Performing a proper rotation on Dark Knight is completely impossible, and even playing Warrior it becomes very difficult to do a triple Fell Cleave Berserk. Using a VPN mitigates this slightly, but there is still a decent amount of GCD clipping when weaving OGCDs (tends to be variable due to the ping spikes, sometimes i can DA+Carve and Spit with no clipping, while other times I clip almost half of an entire GCD).

On top of that, I now suffer many disconnection issues (the type where everything stops moving and becomes completely unresponsive for up to 30 seconds and then everything happens extremely quickly as connection is re-established). This occurs very often, often once a run or more, especially during prime time. During offtime, this still occurs every few runs, but the frequency is massively decreased. Ability to clear any extreme or savage content is very strongly affected.

Name of your Internet Service Provider (ISP): Videotron

State/Country: Quebec, Canada

Date/Time: (When did the issue start happening, at what specific times does this issue arise, if any.) Immediately after the server move, the ping increase and the effects on rotation were immediately obvious. I only noticed the disconnects the next day, but they've been happening reliably since then.

World Name: Leviathan

Frequency: (How often does the issue occur?) Ping difficulties: constant. Disconnect difficulties: at least once or twice a run during prime time, once every few runs otherwise.

Traceroute records (optional) (Learn how to generate traceroute record): https://pastebin.com/W7HHx5Vm

[Thyranne]

Type of Issue/Feedback: My ping is a lot higher than before. It was 160ms before, now I have more than 300ms.
Name of your Internet Service Provider (ISP): Vivo.
State/Country: Brazil.
Date/Time: After the server move.
World Name: Behemoth.
Frequency: Always.

[Lorielthy]

Type of Issue/Feedback: I'm getting near 320ms after server move. I can't cancel castbars and sometimes even pressing more than one time, some skills does't work. My Raise macros with Swiftcast doesn't work anymore with wait 1 command. And I'm also having a hard time to dodge some skills. Other friends with others ISP have better connection than me in the same state. I'm taking route to Amsterdan while trying to reach Sacramento. Using VPN my ping went to the same old value, 190ms.
Name of your Internet Service Provider (ISP): VIVO (Telefônica Brasil, what was previously GVT)
Ticket or reference number from your ISP: None. They just took note of the problem and said they will look after.
State/Country: Rio de Janeiro - RJ/Brazil
Date/Time: Started May 17, 2017 after the server move.
Frequency: Latency issues all the time. Was 190ms befere the move and now I have 290~320ms.
Content: All kind of duties.
Which in-game World were you playing on when the issue occurred? Behemoth
Traceroute records:

2 7 ms 11 ms 7 ms gvt-b-se03.rjo.gvt.net.br [179.184.126.63]
3 7 ms 7 ms 7 ms 177.205.8.25.static.adsl.gvt.net.br [177.205.8.25]
4 10 ms 10 ms 11 ms gvt-te-0-3-0-2.rt02.rjo.gvt.net.br [179.184.75.100]
5 46 ms 46 ms 43 ms 201.22.76.202.dynamic.dialup.gvt.net.br [201.22.76.202]
6 44 ms 45 ms 45 ms grafortw2--5-2-1.net.telefonicaglobalsolutions.com [216.184.112.72]
7 123 ms 149 ms 120 ms 94.142.98.153
8 149 ms 149 ms 149 ms 5.53.6.17
9 231 ms 230 ms 229 ms 94.142.117.229
10 233 ms 232 ms 233 ms 5.53.6.178
11 235 ms 235 ms 236 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 245 ms 356 ms 338 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
13 395 ms 378 ms 315 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
14 289 ms 290 ms 317 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
15 299 ms 298 ms 298 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
16 294 ms 330 ms 294 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
17 294 ms 294 ms 295 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
18 299 ms 300 ms 299 ms 204.2.229.234
19 293 ms 293 ms 293 ms 204.2.229.9

Rastreamento concluído.

2 7 ms 8 ms 7 ms gvt-b-se03.rjo.gvt.net.br [179.184.126.63]
3 7 ms 7 ms 7 ms 177.205.8.25.static.adsl.gvt.net.br [177.205.8.25]
4 9 ms 10 ms 7 ms gvt-te-0-3-0-2.rt02.rjo.gvt.net.br [179.184.75.100]
5 46 ms 47 ms 47 ms 201.22.76.202.dynamic.dialup.gvt.net.br [201.22.76.202]
6 45 ms 45 ms 44 ms grafortw2--5-2-1.net.telefonicaglobalsolutions.com [216.184.112.72]
7 113 ms 118 ms 119 ms 94.142.98.153
8 150 ms 198 ms 151 ms 5.53.6.17
9 230 ms 254 ms 229 ms 94.142.117.229
10 232 ms 263 ms 232 ms 5.53.6.178
11 239 ms 239 ms 237 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 237 ms 274 ms 244 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
13 247 ms 247 ms 247 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
14 288 ms 323 ms 312 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
15 299 ms 299 ms 298 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
16 323 ms 294 ms 297 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
17 294 ms 316 ms 294 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
18 299 ms 299 ms 299 ms 204.2.229.234
19 301 ms 293 ms 293 ms 204.2.229.9

Rastreamento concluído.

[ShunChilla]

Hello guys,

Type of Issue/Feedback: Latency changes after server move, from 200ms to 310ms
Name of your Internet Service Provider (ISP): Vivo (Telefonica)
State/Country: Sao Paulo / Brasil
Date/Time: Entire time
World Name: Behemoth
Frequency: Entire time

[KunumaTenebrae]

Type of Issue/Feedback: Ping became a lot bigger after NA realocation, from 160-190ms (before realocation) to 250-300 ms. (after realocation)
Name of your Internet Service Provider (ISP): Vivo GVT.
State/Country: Brazil - Pernambuco.
Date/Time: All the time since migration of NA datacenters.
World Name: Famfrit.
Frequency: All the time.
Traceroute records https://pastebin.com/YmX5w85y

[PartyTime]

Type of Issue/Feedback: Latency issues. Went from about 30 ping to 120+. I am no longer able to preform in the game the way I used to as a result.
Name of your Internet Service Provider (ISP): Comcast
State/Country: Pennsylvania USA
Date/Time: Started after server move and it is constant
World Name: Gilgamesh
Frequency: It is a constant issue.

[moraesmax]

Type of Issue/Feedback: Latency before maintenance: 180ms. Latency after maintenance 320ms.
Name of your Internet Service Provider (ISP): Vivo
State/Country: Paraná / Brazil
Date/Time: After the maintenance
World Name: Cactuar
Frequency: All the time
Traceroute records: https://pastebin.com/pvnyR2N2