FFXIV crash at zone change

[UrielSigtuna1291]

I'm onto a main quest in Coerthas Central Highlands and as in trying to go in there,the game crashed with error below.



I can go anywhere else, even going to Mordhona for alternatvie route was fine. (Cant use aetheryte to get in there coz it's my first time going)

[Jkap_Goat]

Are you playing on dx11? It happened to me when I did that. Changed back to dx9 and everything was fine

[UrielSigtuna1291]

Ohh. Forgot to mention this happens on both dx9 and dx11 vers.

[seekified]

Sounds like corrupt files to me. Try reinstalling the game.

[UrielSigtuna1291]

Reinstall as in redownloading the whole game?
Isnt there any other way like verifying files or sth?

[seekified]

Nope, the client doesn't have any file repair features.

This is one of many things that I think they really need to add to the launcher. It hasn't received any love at all since before the game launched, and I think it's time they add stuff like P2P downloads, file streaming, and file integrity checks.

[Driclone]

Well, you can verify the game files if you got the game on steam I believe, but I can't guarantee it. But yeah you might need to reinstall it all.

[worldofneil]

Well, you can verify the game files if you got the game on steam I believe, but I can't guarantee it.

Yes and no (short version... don't!).

Steam only has 2.1 on their servers, so if you verify files it compares what you have (3.56) and realises it doesn't match what it has (2.1) and will literally redownload 2.1 and delete everything else, including Heavensward. Then when you run the launcher again it will see you only have 2.1 so will set about downloading every patch since then.

This is a problem with any game that updates itself/doesn't update via Steam. So basically verify files will work, but it will force a massive download even if there are no corrupted files. If you're absolutely sure you have corrupted files/want to reinstall, it's probably cleaner to just uninstall/reinstall.