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  1. #1
    Player
    Oberyn-Redivper's Avatar
    Join Date
    Mar 2017
    Posts
    2
    Character
    Oberyn Redviper
    World
    Behemoth
    Main Class
    Scholar Lv 60

    Little Ladies event NPC disappears in DX9 version.

    Time:11:00am
    Frequency: As soon as the player character approach the NPC
    World name: Behemoth
    Character name: Oberyn Redviper
    Retainer name: Devillin
    NPC name: Royal Seneschal
    Monster name: none
    Class/Level: Scholar 60
    Party or solo: solo
    In-game time:
    Area and coordinates: Ul'Dah: Steps of Nald (x10.4 y8.3
    Housing: none
    Steps:
    1. Started the quest with the NPC Mythril Eye Reporter (Ul'Dah - Steps of Nald x9.2 y9.0).
    2. Approached the NPC Royal Seneschal at Ul'Dah - Steps of Nald x10.4 y8.3, NPC dissapears, being incapable of targeting and unable to continue the quest.
    3. Issue was solved by exiting the game and switching to the DX11 version at the FINAL FANTASY XIV Launcher 2016.12.19.0000.0001(2291249).
    4. Quest continued as properly intended.


    Connection Specs
    - Type of internet connection/provider: DSL/Vivo
    - Modem maker/model number: TP-LINK

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\RedViper\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, Compilação 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600)
    SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
    SYSTEM_LANGUAGE Português (Configuração regional: Português)
    SYSTEM_MEMORY 8137.340MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 16272.863MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 451.610GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 148.733GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.067GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 698.635GB SYSTEM_FREEDISC_SPACE 526.978GB
    SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 838.564GB SYSTEM_FREEDISC_SPACE 433.648GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6819)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 2026.703 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2069.234 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 21.19.0164.0257
    SYSTEM_GRAPHICS_DRIVER_DATE 23/11/2016 21:15:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Alto-falantes (Razer Surround Audio Controller)
    SYSTEM_SOUND_DEVICE_ID {E0B2A191-E315-4A99-AB0E-5ADF836DAE5D}
    SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 28/07/2015 22:09:22
    SYSTEM_SOUND Fone de ouvido do headset (Microsoft LifeChat LX-3000)
    SYSTEM_SOUND_DEVICE_ID {6343367C-2EC3-46F5-B33A-DEA6F2F3BD8D}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 12/07/2013 07:40:58
    SYSTEM_SOUND Alto-falantes (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {9476C176-1FB8-4050-BBFD-7FA97296D3B7}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 23/11/2010 07:16:56
    SYSTEM_SOUND Alto-falantes (Wireless Stereo Headset)
    SYSTEM_SOUND_DEVICE_ID {D8E1474E-1E06-48EB-B0D6-6BE8594D8845}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 12/07/2013 07:40:58
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B5A7C8E0-D28A-11E5-8001444553540000}
    SYSTEM_INPUT_NAME Controller (XBOX One For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {BB626B10-16E5-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Microsoͦt LifeChat LX-
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {44442560-ACDF-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G610
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {45560A90-ACDF-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G610
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {46FAE0F0-ACDF-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G610
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F5DE2B20-D276-11E5-8004444553540000}
    SYSTEM_INPUT_NAME Hid Interface
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F5DE5230-D276-11E5-8006444553540000}
    SYSTEM_INPUT_NAME Hid Interface
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F5DE7940-D276-11E5-8007444553540000}
    SYSTEM_INPUT_NAME Hid Interface
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {60257AA0-658A-11E6-8001444553540000}
    SYSTEM_INPUT_NAME CM STORM INFERNO GAMING MOUSE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0



    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Laptop Model Name:none
    Laptop Model Number:none

    Gamepad Manufacturer: Microsoft
    Gamepad Model Name: XBOX ONE GAMEPAD
    Gamepad Part Number:

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome
    - Internet Explorer Version:
    (1)

  2. #2
    Player
    Hypnotic13371337's Avatar
    Join Date
    Sep 2011
    Posts
    480
    Character
    Ryligh Kell
    World
    Excalibur
    Main Class
    Thaumaturge Lv 90
    Had this problem as well, just confirming it isn't just a single instance of this occurring.
    (0)

  3. #3
    Player
    Ama_Hamada's Avatar
    Join Date
    Jan 2017
    Posts
    1,210
    Character
    Ama Hamada
    World
    Balmung
    Main Class
    Arcanist Lv 80
    it IS a 9x problem, I put on 11x and see it fine

    FFS SE you should announced this issue by now
    (0)

  4. #4
    Player
    Masekase_Hurricane's Avatar
    Join Date
    Oct 2013
    Posts
    1,911
    Character
    Masekase Hurricane
    World
    Louisoix
    Main Class
    Astrologian Lv 100
    Yes same here
    (0)

  5. #5
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58
    I had the same problem that got "fixed" by switching to DX11. After the initial cutscene I switched back to DX9 and it worked fine until the final cutscene with the Seneschal yet again, but this time when he's standing by the voucher vendor. Just switch to DX11 long enough to watch that cutscene then you can go back to DX9 all day.
    (0)
    FFXI motto: No matter how badass you were, somewhere in Vana'diel was a bunny that could kick...your...ass.