Hello! So, I had initially put in a ticket with SE support but I just got an automated response that it was outside of the scope of the GM team and to post on the forum, so... here I am! Here's my situation, apologies that it is long winded:
I played in the original 1.0 beta and had preordered the 1.0 CE. I don't entirely remember the details, but there was some funniness about the first character I made, and after talking with a support representative, they ended up making me a second service account (which is the one that I currently use). I guess at the time, I had made a 1.0 character to confirm whatever the problem was, but never really played it I think? In any case, fast forward to today, and I really have a main character on Ragnarok with a lot of progress and a separate character on Sargatanas. I don't have as much playtime invested in the Sargatanas character (7 days of actual playtime), but I noticed that I still had that 1.0 character, which I had apparently made on Balmung. I loaded it up, and sure enough, I have the Meteor Survivor tattoo and the seemingly coveted Hermes Shoes.
So my questions are:
Is it possible to merge characters, like say, merge the legacy status and items onto either my character on Ragnarok or my character on Sargatanas?
If not, then, should I delete the character from Sargatanas and transfer the one from Balmung, will I be able to keep my name? Or will I have to change it since I had already made a character with that name on Sargatanas? Additionally, since it is a 1.0 character, is there any sort of discount on character transfer, or would I still be stuck fronting the 18 dollars? (Oof...)
And lastly, I know this is much too late, but is it possible to merge the two service accounts I have? It's not a big issue, but I know that at 1.0 launch when people were accidentally making multiple service accounts, they were able to merge them somehow.
Thank you very much!