All North American Data Center Worlds Network Technical Difficulties (Dec. 9)

[NOC_NA]

Currently, players utilizing certain Internet Service Providers (ISPs) are experiencing technical difficulties with all North American data center Worlds causing them to be unable to log in or become disconnected from the game.

[Date & Time]
From Dec. 9, 2016 10:40 a.m. (PST)
From Dec. 9, 2016 18:40 (GMT)

[Issue Details]
・Players utilizing certain ISPs are unable to log in or become disconnected from the game.

[Cause]
Connectivity Issues

[Affected Worlds]
All North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera

[NOC_NA]

This is an update regarding the technical difficulties with all North American data center Worlds causing user to be unable to log in or become disconnected from the game.

Players utilizing certain upstream Internet Service Providers (ISPs) are experiencing technical difficulties causing them to be unable to log in or become disconnected from the game, but a mostly stable connection can be made at this time.

[Date & Time]
From Dec. 9, 2016 10:40 a.m. (PST)
From Dec. 9, 2016 18:40 (GMT)

[Issue Details]
・Players utilizing certain ISPs are unable to log in or become disconnected from the game.

[Cause]
Connectivity Issues

[Affected Worlds]
All North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera

[NOC_NA]

At the following time, we were experiencing connectivity issues along certain internet pathways of the NA internet service provider.

We are pleased to announce that the technical difficulties with all North American Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Dec. 9, 2016 10:40 a.m. to Dec. 10, 2016 2:18 a.m. (PST)
Dec. 9, 2016 18:40 to Dec. 10, 2016 10:18 (GMT)

[Details]
・Players utilizing certain ISPs are unable to log in or become disconnected from the game.

[Affected Worlds]
All North American Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera