Network Technical Difficulties (Feb. 11)

[NOC_NA]

We are currently investigating technical difficulties wherein certain Internet paths have become unstable on Tier 1 Internet Service Providers.

As a result of this, you may experience the issues below.

We will provide more information as it becomes available.

[Date & Time]
From Feb. 11, 2016 10:32 a.m. (PST)

[Details]
・Difficulty connecting and sending/receiving data to the Chaos data center from Japan
・Difficulty logging in from Europe
・Unable to perform the following actions in Mog Station:
　- Apply for the World Transfer service
　- Apply for the Name Change service
　- Purchase optional items
　- Enter item/gift codes

[Affected Service]
・FINAL FANTASY XIV

*Update: Feb. 11, 2016 1:45 p.m. (PST)
Updated issue details.

[NOC_NA]

At the time below, we experienced technical difficulties wherein certain Internet paths had become unstable on Tier 1 Internet Service Providers.

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 11, 2016 10:32 a.m. to 2:21 p.m. (PST)
Feb. 11, 2016 18:32 to 22:21 (GMT)

[Details]
・Difficulty connecting and sending/receiving data to the Chaos data center from Japan
・Difficulty logging in from Europe
・Unable to perform the following actions in Mog Station:
　- Apply for the World Transfer service
　- Apply for the Name Change service
　- Purchase optional items
　- Enter item/gift codes

[Affected Service]
・FINAL FANTASY XIV
・Mog Station