There is a significant issue somewhere between the Southern US and the NA servers, and I suspect it's to do with Level3 connections based on tracert and pathping results over the last week.
Every evening as Internet traffic increases, I experience intermittent lag of 1-3 seconds. I don't notice it as much while in battle, but it's extremely noticeable while gathering and crafting, when macros are impossible to use, and abilities and visual effects are delayed by 1-3 seconds over and over.
Name of your Internet Service Provider (ISP): Comcast
Ticket or reference number from your ISP.: None, this is only a problem with FFXIV
State/Country: Georgia, US
Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.): since around May 15 or so, this happens every evening from the hours of 7:00 p.m. EST to at least 11:00 p.m. EST
Frequency (How often does the issue occur?): every 5-10 seconds in the evening hours
Content (Which content were you playing in-game when the issue occurred?) everything
Which in-game World were you playing on when the issue occurred?: Diabolos
Traceroute records :
Code:
Tracing route to 199.91.189.38 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 10.0.0.1
3 12 ms 14 ms 12 ms 96.120.2.37
4 12 ms 12 ms 14 ms te-0-1-0-6-ur05.augusta.ga.augusta.comcast.net [68.85.60.33]
5 15 ms 12 ms 14 ms te-2-2-ar01.augusta.ga.augusta.comcast.net [68.86.138.101]
6 13 ms 14 ms 12 ms te-0-7-0-2-ar04.augusta.ga.augusta.comcast.net [68.86.203.234]
7 22 ms 19 ms 24 ms be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
8 32 ms 29 ms 39 ms 23.30.207.98
9 46 ms 46 ms 49 ms ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
10 48 ms 44 ms 54 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
11 68 ms 67 ms 77 ms 10.2.0.1
12 72 ms 67 ms 69 ms 192.34.76.2
13 81 ms 66 ms 65 ms 199.91.189.234
14 * 66 ms 64 ms 199.91.189.38
Trace complete.
pathping results:
Code:
Tracing route to 199.91.189.38 over a maximum of 30 hops
0 192.168.1.2
1 192.168.1.1
2 10.0.0.1
3 96.120.2.37
4 te-0-1-0-6-ur05.augusta.ga.augusta.comcast.net [68.85.60.33]
5 te-9-3-ar01.augusta.ga.augusta.comcast.net [68.86.138.97]
6 te-0-7-0-2-ar04.augusta.ga.augusta.comcast.net [68.86.203.234]
7 be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
8 23.30.207.98
9 ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
10 ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
11 10.2.0.1
12 192.34.76.2
13 199.91.189.234
14 199.91.189.38
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 192.168.1.2
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1
0/ 100 = 0% |
3 13ms 0/ 100 = 0% 0/ 100 = 0% 96.120.2.37
0/ 100 = 0% |
4 14ms 0/ 100 = 0% 0/ 100 = 0% te-0-1-0-6-ur05.augusta.ga.augusta.comcast.net [68.85.60.33]
0/ 100 = 0% |
5 14ms 0/ 100 = 0% 0/ 100 = 0% te-9-3-ar01.augusta.ga.augusta.comcast.net [68.86.138.97]
0/ 100 = 0% |
6 14ms 0/ 100 = 0% 0/ 100 = 0% te-0-7-0-2-ar04.augusta.ga.augusta.comcast.net [68.86.203.234]
0/ 100 = 0% |
7 23ms 0/ 100 = 0% 0/ 100 = 0% be-33665-cr02.56marietta.ga.ibone.comcast.net [68.86.94.17]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% 23.30.207.98
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
0/ 100 = 0% |
10 48ms 0/ 100 = 0% 0/ 100 = 0% ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
3/ 100 = 3% |
11 --- 100/ 100 =100% 97/ 100 = 97% 10.2.0.1
0/ 100 = 0% |
12 69ms 3/ 100 = 3% 0/ 100 = 0% 192.34.76.2
2/ 100 = 2% |
13 68ms 5/ 100 = 5% 0/ 100 = 0% 199.91.189.234
0/ 100 = 0% |
14 68ms 5/ 100 = 5% 0/ 100 = 0% 199.91.189.38
Trace complete.
In the year that I've been playing FFXIV, I've never experienced the terrible lag and intermittent connectivity issues as I have within the last couple of weeks. It's very frustrating.