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  1. #1
    Player
    Meipon's Avatar
    Join Date
    Oct 2015
    Posts
    3
    Character
    Mei Rhya
    World
    Phoenix
    Main Class
    Marauder Lv 80

    Not able to contact support

    So was trying to contact support and were all done then it says email is not in correct format. Have no idea what this means and can't contacts support about that problem either, have wrote on the fb but are not really sure which is fastes. Hope someone can help
    (0)

  2. #2
    Player
    Lantia's Avatar
    Join Date
    Jun 2015
    Posts
    121
    Character
    Tihomir Avesna
    World
    Lich
    Main Class
    Bard Lv 65
    Hompage -> Support -> Create a Ticket
    (0)

  3. #3
    Player
    Meipon's Avatar
    Join Date
    Oct 2015
    Posts
    3
    Character
    Mei Rhya
    World
    Phoenix
    Main Class
    Marauder Lv 80
    are unable to as it still require a email which i get that error on
    (0)

  4. #4
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,642
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Meipon View Post
    it says email is not in correct format
    Do you have a + character in your email? Although that is valid, maybe they're over sensitive to it or another character such as underscore (_) or hyphen (-). If you have an additional email address with just alphanumerics characters try that see if it makes any difference?
    (0)

  5. #5
    Player
    Meipon's Avatar
    Join Date
    Oct 2015
    Posts
    3
    Character
    Mei Rhya
    World
    Phoenix
    Main Class
    Marauder Lv 80
    Quote Originally Posted by worldofneil View Post
    Do you have a + character in your email? Although that is valid, maybe they're over sensitive to it or another character such as underscore (_) or hyphen (-). If you have an additional email address with just alphanumerics characters try that see if it makes any difference?
    Have only the alphabet and nummers in it
    (0)