Convenience of reporting to the proper authorities

[VarinaVashai]

I know this request is unpopular, but the current format of reporting in game dishonesty (botting, gil purchasing as well as other services provided by RMT) is in a very inconvenient format.

Ui Improvments Right click feature:
I would like a system that is entierly in game, not on the support desk UI portion.
By targeting the suspect, the option to right click > report (opens submenu) > select offence (Botting, gil advertisement, seller, buyer, harassment, etc). Once selecting the offence the report gets sent to the appropriate authority. Either to the in game GM team, or reports more suited for the STF gets sent to them.

I think that would improve the report system to be more convenient for the players to use, while also reducing the workload for GM's. Seeing as GM's are primarily only dealing with a portion of the offences, the rest needs to be addressed directly to the STF on your website. That is very inconvenient for the player, (assumption) alot of wasted time for your GM's redirecting players to send their report to the STF rather then the GM's.

Botting has a negative impact on the economy and community, just as much as RMT spam annoys everyone. Keep in mind that the only reason RMT are around is that some dishonest individuals use their services.

Report cheaters, do some good for Eorzea.

[Khalithar]

Have to agree, this is something I've posted about before to. Right click and an instant report option is sorely needed. As is, it's more convenient to just /busy and ignore them rather than having to stop, fill out the report, and then having the new ticket alert from support thing constantly appear whenever you zone.

[Kirito]

Personally this approach scares me because it would become much too easy for people to report by accident...

[VarinaVashai]

Personally this approach scares me because it would become much too easy for people to report by accident...

There is no need to be worried, the right click report system with a sub menu. First of all would be very difficult to accidently report anyone. as it would require you to first click the report to open submenu then click on one of the offences listed. When selecting that it would get sent to the appropriate authorities.
So reports would be sent either to the STF or GM's. And if someone gets reported and they have done no wrong, then no action would be taken against them.
So there really is no need for concern about adding convenience towards reporting dishonest players.

Play honestly and with integrity no reason to worry.

[Hypie]

Great until some asshole has the idea reporting innocent players just because....well why not right?

[VarinaVashai]

Great until some asshole has the idea reporting innocent players just because....well why not right?

As you said Innocent player, a report leads to an investigation. They dont go around banning players that have been reported, they investigate. And if they find no foul play nothing happens. The innocent player wont even know they have been investigated, they dont disclose that kind of information.

[Naruil]

Great until some asshole has the idea reporting innocent players just because....well why not right?

..and then they get baned for false reporting. Also they will need to be captured in the act as well or be reported multiple times by more then 1 player to get the attention of a gm as well.

[SpiritMuse]

My vote for this one, too. Reporting is overly complicated and such a hassle that the few times I've encountered something report-worthy I've not bothered to.

The button should lead to a report form and already have things filled in like name of the offending character, date, time and location. You know, all the basic stuff.

[VarinaVashai]

My vote for this one, too. Reporting is overly complicated and such a hassle that the few times I've encountered something report-worthy I've not bothered to.

The button should lead to a report form and already have things filled in like name of the offending character, date, time and location. You know, all the basic stuff.

No form should be required, lets request convenience and leave the forms in the past.
By right clicking on a suspected cheater/rmt or such. selecting the appropriate submenu. When you send the report, time,day,name of target, name of sender all that information is allready there for them to utilise. no need for forms or prefilled forms for us to see. Just right click > report >submenu > (offence)for example botting. when selecting the final step, report gets sent to the appropriate authority. And in the case of bots that would be the STF, if it was an harassment claim then it would be sent to the GM team.

[SpiritTamer]

I support this. I tried to report a gil seller for spamming once, but decided it wasn't worth the trouble with how complicated it is to report something.