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  1. #1
    Player
    Protea123's Avatar
    Join Date
    Jun 2015
    Posts
    74
    Character
    Shining Force
    World
    Lamia
    Main Class
    Thaumaturge Lv 55

    Trouble purchasing Heavensward - AUSTRALIA

    I am trying to purchase Heavensward so it still is with with preorder bonus but it does not let me make the purchase.

    First of all it tells me that I must create a new account for the shopping area and when I create that new account it asks for what country am in and it does not have a tag for Australia.

    I could go via Steam but cannot really because my son uses my Steam account for his playing the game, so we can keep our games separate. Mine is direct via Square Enix.

    Any advice?
    (0)

  2. #2
    Player
    Spawnie's Avatar
    Join Date
    Aug 2013
    Location
    queensland
    Posts
    2,207
    Character
    Spawnie Lionheart
    World
    Odin
    Main Class
    Bard Lv 80
    doesnt uk automatically cover australia since both pal?? not 100% sure thats why i asked..

    if desperate for the preorder goodies since time is runnin out another option would be just buyin standard physical if willing to wait for the option to upgrade digitally
    (0)

  3. #3
    Player
    kaya_suzumiya's Avatar
    Join Date
    Aug 2013
    Posts
    222
    Character
    Tina Minami
    World
    Tonberry
    Main Class
    Paladin Lv 60
    login information for square enix eu store if thats what u asking about is different from the mogstation/game login thats why its asking u to make a new account for store to buy the game but when u got code u can just login to mogstation and add it

    u can also get digital version for eu from greenmangaming website since u said u needed eu copy
    (0)

  4. #4
    Player
    matteoxyz's Avatar
    Join Date
    Mar 2015
    Location
    Limsa Lominsa
    Posts
    164
    Character
    Pengi Engi
    World
    Famfrit
    Main Class
    White Mage Lv 80
    Any EU/PAL copy should be fine for Australians. There is no specific "Australian" copy.
    (0)

  5. #5
    Community Rep EU_Community_Team's Avatar
    Join Date
    Nov 2012
    Posts
    326
    Hi Protea123,

    Quote Originally Posted by Protea123 View Post
    I am trying to purchase Heavensward so it still is with with preorder bonus but it does not let me make the purchase.

    First of all it tells me that I must create a new account for the shopping area and when I create that new account it asks for what country am in and it does not have a tag for Australia.

    I could go via Steam but cannot really because my son uses my Steam account for his playing the game, so we can keep our games separate. Mine is direct via Square Enix.

    Any advice?
    Are you attempting to purchase the PC download version of Heavensward? That should be possible on the European Square Enix Store, and Australia is among the list of countries available when registering a new account.
    If you would like to purchase the physical, boxed PC version, you will need to buy from an Australian retailer such as EB Games.
    (2)

  6. #6
    Player
    Spiroth's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    231
    Character
    Spiroth Kama
    World
    Malboro
    Main Class
    Lancer Lv 70
    Quote Originally Posted by EU_Community_Team View Post
    Hi Protea123,



    Are you attempting to purchase the PC download version of Heavensward? That should be possible on the European Square Enix Store, and Australia is among the list of countries available when registering a new account.
    If you would like to purchase the physical, boxed PC version, you will need to buy from an Australian retailer such as EB Games.

    Where can I buy the Physical Collector's Edition in Greece?
    (0)