PS4 troubles

[Beauflex1]

THATS THE KEY

On the PS4 cross menu bar (where you launch games), scroll to the ffxiv game picture like you are going to launch the game. Instead of pushing x, push down on the d pad, then push right on the d pad. This will bring you to a bunch of pictures and stuff about the game. scroll down past trophies, friends, and recent activities. as you go past recent activities you will hit view all, scroll down on d pad on more time. Now you're in add on section.

Under add ons, it should say "my add-ons" and there should be heavenward. push x, it will take you to another page with a little download arrow next to FFXIV HW. Push x on it and after about 5 seconds you will see "FFXIV HW added to downloads" thats the 1.7gb patch everyone is missing and the reason your launcher doesn't look right and the reason you can't start the HW quests in game.

Enjoy!

[Loui2]

I think I found the fix but I can't say for sure right now.
Went to PS menu/dashboard > FF ARR > "Related Items" > My addons > and downloaded a 1.7gb addon that was missing.


P.S. Remember to close your game so the download isn't slow (was downloading at less than 1 mb/s till I closed it, now I'm at 5.5 mb/s ).

[KaozMarquis]

Well, I see my issue here, my HW add on says that it will unlock in 3 days, 17 hours, 51 minutes..........

Got to be $#itting me....

[AldoVonAlexandros]

Damn add on, now I have to wait for the add on to download, dam it

[RukiaFae]

Yes yes yes. I could kiss you guys. I freaking love you.

[Beauflex1]

I'm so happy we figured it out! I was honestly expecting to have to wait another 3 hours to get to the online chat with sony and argue with them without a solution.

[Bayohne]

We've seen a few reports from PlayStation users who are unable to accept the initial quest in Coerthas even though they've registered the code and patched the game. However, it seems the cause is due to the fact that the Heavensward software was not downloaded from PlayStation Network. This is a step that cannot be skipped and is likely what is causing the issue.

If you're finding yourself unable to accept the first quest in Heavensward though you've registered your code and see early access on Mog Station, please ensure you've downloaded the Heavensward installer file from PSN.

PlayStation®4 users
Navigate to your Library and find FINAL FANTASY XIV, select it and go to "Related Items" - the Heavensward software will be there for you to download.

PlayStation®3 users
Navigate to PlayStation Network on the XMB, select Account Management and then Transaction Management. Select Download List and you should see the Heavensward software listed and you can download it if you not yet done so.

[KaozMarquis]

Thats not doing anything for me on PS4. Mog Station still says HW is not registered even after my account states HW EA after I actually did, downloaded, installed, and yet on my add-ons page for hw states that it will unlock in 3 days 17 hours.

[Bayohne]

Thats not doing anything for me on PS4. Mog Station still says HW is not registered even after my account states HW EA after I actually did, downloaded, installed, and yet on my add-ons page for hw states that it will unlock in 3 days 17 hours.

By Heavensward do you mean the "O" showing up? That's not showing for anyone yet, because the full game codes aren't being accepted yet. Can you tell me what store, and what version you're referring to/having this problem with? You purchased Heavensward itself or the FINAL FANTASY XIV Online package?

[Leozhontai]

From the psn store I also have the same problem on my ps3 the mog station say it I dont have it registered