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  1. 03-31-2015 04:21 AM #1
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    Phoenix World Technical Difficulties (Mar. 30)

    Currently, we are experiencing technical difficulties wherein players can not access the Phoenix World. The issue is currently under investigation, and new updates will follow as additional information becomes available.

    We apologize for this delayed announcement, as well as any inconvenience this may be causing.

    [Date & Time]
    Mar. 30, 2015 11:56 a.m. (PDT)
    Mar. 30, 2015 18:56 (GMT)

    [Details]
    - Unable to access the Phoenix World

    [Affected World/Service]
    - Phoenix World
    (0)
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  2. 03-31-2015 04:56 AM #2
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    Recovery from Phoenix World Technical Difficulties (Mar. 30)

    At the following time, we experienced technical difficulties wherein players had difficulty logging in to or may have been unable to access the Phoenix World.

    We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

    *Due to these technical difficulties, reservations for Ceremonies of Eternal Bonding cannot be made on the Phoenix World until Apr. 3, 2015 2:00 a.m. (PDT)/9:00 (GMT). Thank you for your understanding.

    [Date & Time]
    Mar. 30, 2015 11:56 a.m. to 12:39 p.m. (PDT)
    Mar. 30, 2015 18:56 to 19:39 (PDT)

    [Details]
    - Difficulty logging in to the Phoenix World
    - May have been unable to access the Phoenix World

    [Cause]
    - Server equipment issue

    [Affected World/Service]
    - Phoenix World
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