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  1. 02-24-2015 10:41 PM #1
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    NA/EU Data Center Technical Issues (Feb. 24)

    We are currently experiencing technical difficultes with the North American/European data centers wherein players are unable to properly move to contents Worlds and are then unable to lock back in.

    The issue is being investigated and addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    (Starting time under investigation)

    [Details]
    - Unable to move to contents Worlds and then unable to log back in

    [Affected Players]
    - North American/European data center players
    (7)
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  2. 02-24-2015 11:14 PM #2
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    Recovery from NA/EU Data Center Technical Difficulties (Feb. 24)

    At the following time, we experienced technical difficulties with the North American/European data centers wherein players were unable to properly move to contents Worlds and were then unable to lock back in.

    We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

    [Date & Time]
    Feb. 24, 2015 1:49 a.m. to 5:50 a.m. (PST)
    Feb. 24, 2015 9:49 to 13:50 (GMT)

    [Details]
    - Unable to move to contents Worlds and then unable to log back in

    [Cause]
    - Server program issue

    [Affected Players]
    - North American/European data center players
    (1)
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