Support Icon Keeps Flashing

[Alithiel]

Time: Last update 2.5
Frequency: Constant
World name: Leviathan
Character name: Alithiel Alehas
NPC name: N/A
Monster name: N/A
Class/Level: All jobs
Party or solo: Both
In-game time: All times
Area and coordinates: All areas
Steps: Shortly after logging in or coming out of an instance, I receive the message:
"Your Support Desk query has been answered. To view the reply, access Recent Replies & Notices located under the Support Desk's Information tab."
1. I have checked all the messages under Recent Replies & Notices including the history.
2. GM call yielded nothing either. They suggested I post on the forums.

Connection Specs
- Type of internet connection/provider: Land line/AT&T U-verse
- Modem maker/model number: AT&T/3801HGV

PC Specs
-=-=-=-=- System Information -=-=-=-=-
AMD FX 4300 Quad-Core Processor 3.80GHz
RAM 8.00 GB
Windows 7 64-bit Operating System
AMD Radeon HD 7800 Series
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 40.0.2214.111 m
- Internet Explorer Version: 8

[arithontwin]

Support Icon Keeps Flashing
Time: Last update 2.5
Frequency: Constant
World name: Leviathan
Character name: Arithon Alehas
NPC name: N/A
Monster name: N/A
Class/Level: All jobs
Party or solo: Both
In-game time: All times
Area and coordinates: All areas
Steps: Shortly after logging in or coming out of an instance, I receive the message:
"Your Support Desk query has been answered. To view the reply, access Recent Replies & Notices located under the Support Desk's Information tab."
1. I have checked all the messages under Recent Replies & Notices including the history.
2. GM call yielded nothing either. They suggested I post on the forums.

Connection Specs
- Type of internet connection/provider: Land line/Charter
- Modem maker/model number: Arris/TM822A

Laptop Specs
-=-=-=-=- System Information -=-=-=-=-
Intel Core i7-2675QM CPU @ 2.20GHz
RAM 8.00 GB
Windows 7 64-bit Operating System
AMD Radeon HD 6490M Series
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 40.0.2214.111 m
- Internet Explorer Version: 11