Greetings everyone,
We received a number of comments from you, reporting problems with 90k error codes.
We are sorry to hear about that and would like to ask you to fill out the following form if you are still experiencing these issues.
Please do not use this thread for discussions but for providing information only.
Thank you very much.
ISP:
Name of ISP you use to connect to the Internet, incl. country.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
- Always
- Sometimes
- Once (Did not reproduce)
- Unknown
Character Name:
Which character did the issue occur with?
World:
World where the issue occurred.
Area and Coordinates:
Area and map coordinateswhere the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".
Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".
In-Game Time:
Please list the in-game time that the issue occurred.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
- What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
- Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
- If you were using macro commands when the issue occurred, please include the details of the command.
- In case the error message appeared when the issue occurred, please include what the message said.
PC Specs
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
(PlayStation®3 and PlayStation®4 Version)
Model Number of the PlayStation®3 You Are Using
- Model Number:
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: