Repeated 90k error

[Amaret]

Srsly... Since VPN is working for the most people to get around this issue, means this isn't a SE problem. So what do you guys wan't to hear from SE?

Do you really want to hear a "we are so sorry folks, we are working on it"?
Chill your pants, get some fresh air... and if you rly need to play, get a VPN.

[ShinigamiKiba]

Is this Pingzapper service guaranteed to eliminate issues like this?
If so I might consider paying 30 bucks for a yearly subscription, however it would make FF14 cost even more on top of the already fairly high fee given I also rent out an extra retainer.

I'm normally first to call for patience and understanding when MMO companies have issues like this, but those MMOs usually provide free services such as TERA where you can fully experience the game for free and if you do choose to buy more inventory bank space it's a permanent one time purchase.
I understand why a game of FF14's score is pay to play and it's hands down my favorite MMORPG of all time alongside TERA, FF14 now is slightly better too, however for a game we pay as much as we do for....issues like this are inexcusable.

[ShinigamiKiba]

and yet for over 970 hours I never once had issues like this.
So now I have to pay extra to resolve the issues?

[netraphim]

and if you rly need to play, get a VPN.

It doesn't work for some of us.
Besides, SE could probably enlighten us with more information if they notice anything on their end. If not then we can just simply rule it out and move along with certitude. Remember, SE or any MMO company in general can monitor the traffic to their gameservers with good detail.
You won't find a solution to any problem if there are still uncertainties unaccounted for.

[Runic]

Country: USA
ISP: TimeWarner
Server: Hyperion

.... and yes, using WTFast ---- no difference

Constant 90k every 10-30 minutes... and 2002 since

and its not just one weekend ... this has been going on for 6 days now for me

[Kelya]

Using a VPN for only ONE game that isn't working has no sense. If this problem was for all game, often, sure. But that's my first time in 10 years encoutering this issue so that should be fixed by the game / by all the others things that are responsible for that, and not by the user

Where do you see u buy a product, and you fix it yourself when you have a problem with it ? The user isn't the one in charge of that

I never used a VPN, never needed to, and I won't for this little troubled week-end

[artfulscruff]

Yeah, like I said, they don't need to say that they're working on a fix or whatever, just any kind of acknowledgement that there is a problem, saying it's not at their end or that they simply don't know what it is, would be better than nothing.

I've also had no connection issues with the game since switching to the PS4 version back in the summer, aside from the DDoS thing a while back, and rare instances of very minor lag, so for a problem to persist like this is sort of a big deal.

[Raist]

Country: USA
ISP: TimeWarner
Server: Hyperion

.... and yes, using WTFast ---- no difference

Constant 90k every 10-30 minutes... and 2002 since

and its not just one weekend ... this has been going on for 6 days now for me

Depending on where you are, it could be your local nodes. TWC has been having issues with oversold markets for quite some time now. Mine (Florence) was one such market...it took a lot of complaints to make it happen, but we eventually got them to split us up to different gateways to thin out some of the congestion, but it's still there. I was going through a gateway assigned to Hilton Head for about 3 months, and am now on one assigned to Conway. They're still struggling with problems here in South Carolina, but at least they are working on it.

Similar issues have been reported in Charlotte, Raleigh-Durham, Atlanta, Austin, and a host of other areas as well. You can track some of the reports at the downdetector site(can find others on their Companies list), as well as TWC's own forums. If you are comfortable with doing some tracerts and capturing your modem logs/signal pages you can try posting in their forums or contacting them through their TWCableHelp email. You can also try their Facebook and Twitter--links are posted at that downdetector page. Ultimately, what you need to do is get through to Tier3 support, as they are the ones that can call for the escalation needed to investigate this properly and pull in the engineers and such.

Just for a quick reference, here's their most recently archived status map (updates periodically throughout the day):

https://downdetector.com/status/time-warner-cable


And here's a tracert to the IP I use for Midgard. It only took 2 traces to capture the lag spike on the Conway gateway--if I ping it directly, it happens at roughly 1 in 10 pings. It's a cause for some heavy jitter at times.

C:\Windows\System32>tracert 199.91.189.30

Tracing route to 199.91.189.30 over a maximum of 30 hops

  1     2 ms    <1 ms    <1 ms  LPTSRV [10.10.100.1]
  2    21 ms    30 ms   153 ms  cpe-075-176-160-001.sc.res.rr.com [75.176.160.1]
  3    23 ms    17 ms    25 ms  cpe-024-031-198-009.sc.res.rr.com [24.31.198.9]
  4    18 ms    19 ms    19 ms  24.31.196.212
  5    21 ms    23 ms    21 ms  be33.chrcnctr01r.southeast.rr.com [24.93.64.182]
  6    27 ms    25 ms    27 ms  bu-ether14.atlngamq46w-bcr00.tbone.rr.com [66.109.6.82]
  7    24 ms    27 ms    26 ms  107.14.19.99
  8    26 ms    26 ms    27 ms  te0-0-0-10.ccr21.atl02.atlas.cogentco.com [154.54.12.109]
  9    26 ms    26 ms    25 ms  be2050.ccr41.atl01.atlas.cogentco.com [154.54.0.165]
 10    33 ms    34 ms    36 ms  be2168.ccr21.dca01.atlas.cogentco.com [154.54.31.94]
 11    39 ms    40 ms    43 ms  be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31.118]
 12    43 ms    45 ms    44 ms  be2106.ccr21.alb02.atlas.cogentco.com [154.54.3.50]
 13    50 ms    48 ms    48 ms  be2088.ccr21.ymq02.atlas.cogentco.com [154.54.43.17]
 14    64 ms    64 ms    73 ms  38.122.42.34
 15    46 ms    90 ms    48 ms  192.34.76.10
 16    48 ms    50 ms    48 ms  199.91.189.242
 17    47 ms    46 ms    49 ms  199.91.189.30

Trace complete.

During primetime, I get spikes coming through Atlanta and Chicago as well, and when they stack I can hit 1/4 second lag once in a while. Before I got TWC working on this last year, I was getting over 2 seconds of lag at times, which could cause disconnects.

I once tracked upwards of 60ms jitter to LA, which has a response time of around 60ms--that night it was showing a consistent 100% variance in lag on average. All bacause of issues at my local segments. TWC had a bucket truck on the street the NEXT day because of that crap--problems at the pole I guess.

The point is, there are known issues with TWC's networks that may be at play... until you provide them with information, you likely won't get them addressed if they are happening in your area.

[Runic]

<snip>

ah ok ... Thought I was having same issue as all these other players, but i see now that it's only my ISP ..... guess ill just play all these other games NOT having this issue (every other game or online activity)

>.>

[Raist]

ah ok ... Thought I was having same issue as all these other players, but i see now that it's only my ISP ..... guess ill just play all these other games NOT having this issue (every other game or online activity)

>.>

Depends on just where the congestion/packet loss is coming in. It could be something on your street, or it could be in another city within TWC's networks, or it could be the Level3, TATA, or Cogent exchange points or within those third-party networks. You won't know until someone takes a proper look at your route. That is something you can do yourself, or have Tier3 support do it. If you don't feel comfortable doing the legwork, you can forward the lobby server addresses to them and they can run tests themselves:

neolobby02.ffxiv.com
neolobby04.ffxiv.com
neolobby06.ffxiv.com

But you will need to get Tier3 involved. The guys that answer the 800 number can't look into this matter properly--you need to get forwarded to higher level support.