Mog Station Technical Difficulties (Nov. 20)

[NOC_NA]

Currently, our business settlement agency is experiencing technical difficulties for the services listed below where certain transactions made by credit cards and debit cards may result in an error. Should you encounter an error, please wait awhile and try again. We will provide an update as soon as there is any change in the situation.

- Registration of credit card information
- Purchase of Square Enix Crysta
- Purchase of Security Token
- Setting up a Service Course
- Setting up a Retainer
- Upgrading to the Digital Collector’s Edition
- Application for World Transfer Service
- Purchase of optional items
- Application for Character Renaming Service

We apologize for any inconvenience and thank you for your patience.

[Date & Time]
Nov. 18, 2014 from 9:55 p.m. (PST)
Nov. 19, 2014 from 05:55 (GMT)

[Details]
Performing the following transactions using credit cards and debit cards may result in an error.
- Registration of credit card information
- Purchase of Square Enix Crysta
- Purchase of Security Token
- Setting up a Service Course
- Setting up a Retainer
- Upgrading to the Digital Collector’s Edition
- Application for World Transfer Service
- Purchase of optional items
- Application for Character Renaming Service

[Affected Service]
- Mog Station

[NOC_NA]

During the following time, our business settlement agency was experiencing technical difficulties for the services listed below wherein certain transactions made by credit cards and debit cards could result in an error.

- Registration of credit card information
- Purchase of Square Enix Crysta
- Purchase of Security Token
- Setting up a Service Course
- Setting up a Retainer
- Upgrading to the Digital Collector’s Edition
- Application for World Transfer Service
- Purchase of optional items
- Application for Character Renaming Service

We are pleased to announce that the issue has been resolved, and apologize for any inconvenience this may have caused, as well as for the lateness of this notice.

[Date & Time]
From Nov. 18, 2014 9:55 p.m. to Nov. 24, 2014 6:58 a.m. (PST)
From Nov. 19, 2014 5:55 to Nov. 24, 2014 14:58 (GMT)

[Details]
Performing the following transactions using credit cards and debit cards may result in an error.
- Registration of credit card information
- Purchase of Square Enix Crysta
- Purchase of Security Token
- Setting up a Service Course
- Setting up a Retainer
- Upgrading to the Digital Collector’s Edition
- Application for World Transfer Service
- Purchase of optional items
- Application for Character Renaming Service

[Affected Service]
- Mog Station