Main scenario quest key items lost

[Mimifu]

Lost key items for main scenario quest.

Time: 10 September 2014 around 1 AM GMT
Frequency: Only once
World name: Balmung
Character name: Mimifu Mifu
NPC name: Brunadier
Class/level: Black Mage/50
Party or solo: Solo, 1 person
Race: Lalafell female
Area and coordinates: Coerthas Central Highlands (X:11, Y:17)

Request:
Please restart this quest, or return the key items into my inventory

Steps:

1. Accept Level 38 Main Scenario Quest "The Final Flight of the Enterprise"
2. Complete quest objectives
3. Place key items into the reward npc "Brunadier" dialogue box
4. Press accept at the same time server kicks you out
5. Log back in
6. Talk to Brunadier (Key Items are now missing)
7. Brunadier now says "You desire an audience with Lord Drillemont, do you? I desire a night in a warm bed with my wife, but wishing won't make it so."

Connection Specs

• Fibre Optic/British Telecom
• BT Home Hub 3

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_gdr.140330-1035)
SYSTEM_CPU AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16381.301MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32765.551MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.169GB SYSTEM_FREEDISC_SPACE 770.947GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.858GB SYSTEM_FREEDISC_SPACE 81.172GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.510GB SYSTEM_FREEDISC_SPACE 852.104GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 5800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6898)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1005.809 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3090.129 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
SYSTEM_GRAPHICS_DRIVER_DATE 18/04/2014 03:42:54
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon HD 5800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6898)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1005.809 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3090.129 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
SYSTEM_GRAPHICS_DRIVER_DATE 18/04/2014 03:42:54
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Corsair Vengeance 2100 Headset)
SYSTEM_SOUND_DEVICE_ID {EEF16214-B659-43B0-BD96-92AD9509972E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16490
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 18/03/2014 11:14:36
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A9B029E9-83EB-47C8-944E-BB2C34ED125D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6767
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 30/10/2012 10:59:14
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CF8BAC1A-4801-4C13-89EC-5710B37CA68A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6767
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 30/10/2012 10:59:14
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ED95EF7B-F9E2-4DE4-B09C-EEF0AF7B4925}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6767
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 30/10/2012 10:59:14
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9E0CDA0-F2ED-11E3-8002444553540000}
SYSTEM_INPUT_NAME USB Keykoard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A9E0CDA0-F2ED-11E3-8003444553540000}
SYSTEM_INPUT_NAME USB Keykoard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {32D37030-F2EF-11E3-8002444553540000}
SYSTEM_INPUT_NAME HID Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0

[Mimifu]

Just saw the "READ THIS FIRST" sticky, updated thread to comply with standards

[Mimifu]

Added request to fix my character quest line ¬.¬
I would really like to progress during my trial is over before I commit to this game forever.

[Anthonyhughes]

Did this ever get resolved? Im having the same issue in my game!

[Mimifu]

Nothing so far, my best bet right now is to start over, or keep complaining until a dev/gm/support does something..........
But it is relieving to know that I am not the only one who is suffering to this.... But I almost lost a full week of my trial

I understand that this game is very big/complex, and a lot of people play it... but come on I want to play too!!! Restart my quest please!!!!!!!!

[Mimifu]

+3 Sadness
+2 Annoyance
+4 Hopelessness