Disconnection in Darkhold

[Shyd]

Last night my LS was running Darkhold keep for several hours. We did 3 different instances each one a different member randomly disconnected.

We where unable to complete the objectives we had set before we started entering. Having a party member d/c then end up outside the instance is fairly lame. Now our party has to be one member down.


Last night we lost a healer or our tank. So this either slowed us down or stopped our attempt.

For the love of all...... please fix this, make it to where you get disconnected/exit instance you can re-enter the party leader/groups instance.

This is really fail. Considering if/when you d/c you have to wait 10mins to get back in. So wtf 1 dc in a dungeon = restart. That's not very productive. Feels like we are having to fail the dungeon on purpose. Reminds me of lamers abandoning leves.

I would highly recommend you fix this issue ASAP if you want people to start/continue the game.

[Emdub]

Greetings Shyd!

Thank you for taking the time to report this concern for us! Having members unable to reenter the area is certainly frustrating. I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, however, the information you give might help find the exact cause as to why an issue may be happening.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

[Shyd]

Platform: Windows 7
ISP: Time Warner Cable
Type of Internet Connection: Cable
Internet Connection Speed:
Date & Time: Evening hours past 7CST
Frequency: Random
Character Name: Shyd Etine
Race: Lala
World: Gyshal
Class/Skill Rank: Archer
Physical Level: 50
Area and Coordinates: Darkhold Dungeon
Party or Solo: Party ....
NPC Name:
Monster Name:
In-Game Time:
Steps:
1. Join group in ul'dah
2. Port to dragonhead
3. Go inside dungeon.
4. Start to complete dungeon. Randomly someone DC's.

------------------------------------------
@.@ hope this helps.

[Emdub]

Greetings Shyd!

My apologies for continuing to ask for additional information. However, I would like to ask a couple more questions. you mention that you enter the dungeon and then someone randomly disconnects. Are any actions taken before this occurs? Are you doing absolutely nothing and then someone disconnects? Or does it happen mid battle, after a spell or ability is used by the player that is disconnected? It it possibly caused by another players spell or ability? An additional information you can give me would be most appreciated. Please be as detailed as posssible!

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-

[Shyd]

Ummm i would say mid-battle.

One time someone dropped while tanking boss.

Once i believe we just engaged some mobs, but the person could have d/c'd prior yet only noticed then. He was regen'n mp back *standing still*, im fairly sure.

Another time was while we where running. I believe not in combat that instance.

Not exactly sure if its an ability or what because it's not me that has been d/c'n....yet.

[Dragonhand]

Platform: Windows 7
ISP: Meo
Type of Internet Connection: Cable
Internet Connection Speed: 8+
Date & Time: Evening hours past 7CST
Frequency: Random
Character Name: Endinion Sparkfist
Race: Hume
World: Gyshal
Class/Skill Rank: Conj
Physical Level: 50
Area and Coordinates: Darkhold Dungeon
Party or Solo: Party ....
NPC Name:
Monster Name:
In-Game Time:
Steps:
1. Join group in ul'dah
2. Port to dragonhead
3. Go inside dungeon.
4. Start to complete dungeon. Randomly someone DC's.

I was the last to have dc, we were just running, no combat nor actions.

[Emdub]

Greetings Shyd!

Thank you for your assistance with writing a report for us, it is appreciated! I will go ahead and submit this concern to be reviewed for you! Since there is no guarantee that an official response will be posted on this thread, I suggest keeping an eye on the http://lodestone.finalfantasyxiv.com/ website and http://forum.square-enix.com/ffxiv/forums/133 for any news on this matter.

Thank you again for your assistance and apologies for any inconvenience!

-=Game Master Emdub=-